Yesterday I purchased Avast 5.0, downloaded it and followed the instructions. I rebooted my computer and had no protection whatsoever. Apparently I uninstalled the free version in the process and the product I purchased wasn't installed. Other than the fact I don't have what I paid for and the free version is missing, I reinstalled the free version but can't get the license key to work.
I registered and set up a ticket witht the support center but haven't heard back from them yet. I checked with my bank and a transaction did occur with Avast. Unfortunately my printer ran out of ink so I couldn't print the "reciept" before this all took place.
Any ideas or similar problems?