Author Topic: Problem about the installation package of avast 5.0.462  (Read 7054 times)

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wildcard

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Problem about the installation package of avast 5.0.462
« on: March 26, 2010, 05:05:50 PM »
Today I plan to reinstall my avast, and I visit the official website to download the latest version. After downloading the installation package, I can't install avast successfully. It stoped at the last step and could not continue. I have to install the 5.0.418 and then upgrade to 5.0.462

I use Windows XP SP3

Offline Lisandro

  • Avast team
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Re: Problem about the installation package of avast 5.0.462
« Reply #1 on: March 26, 2010, 09:31:26 PM »
I suggest an installation from the scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
The best things in life are free.

wildcard

  • Guest
Re: Problem about the installation package of avast 5.0.462
« Reply #2 on: March 27, 2010, 04:05:32 AM »
I have tried for many times, so I lost patience and just installed the 5.0.418. Thanks for your solution, maybe the problem is that I hadn't boot after installation because I am not noticed to do that.
I use an computer so I don't want to try it again´╝îsorry for unable to help you to test.