Author Topic: will not upgrade from 418 to 462, wrong os  (Read 7722 times)

0 Members and 1 Guest are viewing this topic.

reallyold

  • Guest
will not upgrade from 418 to 462, wrong os
« on: March 26, 2010, 08:03:52 PM »
I've installed Avast! and my current version is 5.0.418.  When trying to upgrade to 5.0.462, I get a message that I do not meet minimum requirements and must install on Windows 2000 or higher.  This machine runs Win 2k SP4 and the previous version of Avast! installed properly.

Help, please.

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: will not upgrade from 418 to 462, wrong os
« Reply #1 on: March 26, 2010, 08:19:56 PM »
In addition to SP4, Update Rollup1 is required on Windows 2000.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89029
  • No support PMs thanks
Re: will not upgrade from 418 to 462, wrong os
« Reply #2 on: March 26, 2010, 08:21:27 PM »
- Win2k and avast 5.0 see this from one of Igor's previous posts:
Please make sure you have the Update Rollup 1 installed (it's required for avast! 5):
http://www.microsoft.com/downloads/details.aspx?FamilyId=B54730CF-8850-4531-B52B-BF28B324C662&displaylang=en
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: will not upgrade from 418 to 462, wrong os
« Reply #3 on: March 26, 2010, 08:31:12 PM »
In addition to SP4, Update Rollup1 is required on Windows 2000.

furthermore it's allways adviced 2 install all the latest system-updates.! (on all systems/oss)
as i experienced on this forum, some users feel safe using only the newest vps/av-updates, totally ignoring their os-updates...
asyn

W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: will not upgrade from 418 to 462, wrong os
« Reply #4 on: March 26, 2010, 09:05:17 PM »
There is a further requirement:

You can install avast! only after the hotfix KB816542 is installed.
Use Windows Update or download it from Microsoft's website.
The best things in life are free.

reallyold

  • Guest
Re: will not upgrade from 418 to 462, wrong os
« Reply #5 on: March 26, 2010, 09:05:38 PM »
roll-up fixed the problem, life is cool.

Thanks for the help.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: will not upgrade from 418 to 462, wrong os
« Reply #6 on: March 26, 2010, 09:10:08 PM »
Thanks for posting back.
Welcome to avast forums. Feel free to come back any time you need help or just to change experiences 8)
The best things in life are free.

reallyold

  • Guest
Re: will not upgrade from 418 to 462, wrong os (hotfix KB816542??)
« Reply #7 on: March 26, 2010, 09:15:58 PM »
I've searched the microsoft site for this hotfix, I can't find it.  What is it?

Thanks.

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
The best things in life are free.

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2604
  • I can resist anything except temptation.
    • tex62
Re: will not upgrade from 418 to 462, wrong os
« Reply #9 on: March 26, 2010, 09:30:16 PM »
Btw: MS Support for Win2000 ends now.
Time to update the OS anyway.
 8)
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

reallyold

  • Guest
Re: will not upgrade from 418 to 462, wrong os (hotfix link)
« Reply #10 on: March 26, 2010, 09:35:17 PM »
Many thanks again!

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89029
  • No support PMs thanks
Re: will not upgrade from 418 to 462, wrong os
« Reply #11 on: March 26, 2010, 09:36:34 PM »
roll-up fixed the problem, life is cool.

Thanks for the help.

No problem.

Welcome to the forums.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

reallyold

  • Guest
Re: will not upgrade from 418 to 462, wrong os (Win 2k end)
« Reply #12 on: March 26, 2010, 09:57:48 PM »
It's an interesting dilemma.  I'm not a huge fan of any windows software but I'm kind of stuck because of some windows-only software.  I have no interest in giving microsoft more money and win2k does what I need to do, at least for the moment.  I'm planning to set this machine to dual boot with Ubuntu.  I'll see how I like that.

Comments and suggestions always welcome.

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2604
  • I can resist anything except temptation.
    • tex62
Re: will not upgrade from 418 to 462, wrong os
« Reply #13 on: March 26, 2010, 10:13:00 PM »
It's not a question of "working", but a question of security.
But, as time goes on, also "working" will become a problem as more and more software will not run on Win2000.

I am very happy with Win7 though. It is a really good piece of software, and it is not that expensive. The home premium has everything you need as a standard user.

Ubuntu is great, but as you said: if you rely on a certain software that is only available for Windows, it is not the final solution.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: will not upgrade from 418 to 462, wrong os (Win 2k end)
« Reply #14 on: March 26, 2010, 10:20:26 PM »
It's an interesting dilemma.  I'm not a huge fan of any windows software but I'm kind of stuck because of some windows-only software.  I have no interest in giving microsoft more money and win2k does what I need to do, at least for the moment.  I'm planning to set this machine to dual boot with Ubuntu.  I'll see how I like that.

Comments and suggestions always welcome.

think u'll like ubuntu! :D
have it on my system, in case of emergency, just 2 b able 2 start up & use the net.
but it shure can do much more than this..!
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0