Author Topic: Can't Re-install avast! 5 IS  (Read 9689 times)

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Offline bob3160

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Can't Re-install avast! 5 IS
« on: March 30, 2010, 01:39:20 PM »
I had removed IS for some testing and now am unable to re-install.
Always run into the same problem:
Firewall and Shields are inactive. Can't start any of them. The fix button only reveals an error
that the Firewall can't be started.
Repair doesn't work, re-install from scratch doesn't work ??? ??? ???
Right now Microsoft's  Security Essentials is protecting my system. ( Not my choice but, right now I have no choice)
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Offline Zyndstoff (aka Steven Gail)

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Re: Can't Re-install avast! 5 IS
« Reply #1 on: March 30, 2010, 02:02:23 PM »
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Offline bob3160

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Re: Can't Re-install avast! 5 IS
« Reply #2 on: March 30, 2010, 02:32:17 PM »
Thanks but There are only 67 files ??????
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Offline Zyndstoff (aka Steven Gail)

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Re: Can't Re-install avast! 5 IS
« Reply #3 on: March 30, 2010, 02:37:06 PM »
...? What are you trying to say?
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Offline bob3160

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Re: Can't Re-install avast! 5 IS
« Reply #4 on: March 30, 2010, 02:43:08 PM »
Simple if it takes that much effort for something that might or might not cure the problem,
is it really worth the effort ???   How many lay people if they run into this type of problem
will really attempt to find the problem or, simply give up and use another vendors product ???
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Offline Zyndstoff (aka Steven Gail)

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Re: Can't Re-install avast! 5 IS
« Reply #5 on: March 30, 2010, 02:45:11 PM »
You can use the normal windows search to search inside the files... Not much of an effort.
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Offline Lisandro

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Re: Can't Re-install avast! 5 IS
« Reply #6 on: March 30, 2010, 05:31:14 PM »
bob3160, that could cure the problem... worth a try.
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Offline bob3160

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Re: Can't Re-install avast! 5 IS
« Reply #7 on: March 30, 2010, 05:43:14 PM »
I found it in file #63.  There is also a corresponding  .PNF file which also references aswNdis
Is that also to be deleted ???
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Offline Lisandro

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Re: Can't Re-install avast! 5 IS
« Reply #8 on: March 30, 2010, 05:49:41 PM »
I found it in file #63.  There is also a corresponding  .PNF file which also references aswNdis
Is that also to be deleted ???
No problem, could delete both (if you're unsure, move them to desktop for instance).
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Offline bob3160

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Re: Can't Re-install avast! 5 IS
« Reply #9 on: March 31, 2010, 12:22:47 AM »
Uninstalled avast!5 IS - Rebooted. - Ran the asw5clear.exe utility - rebooted
Removed the entries from the Inf folder which reference to aswNdis and rebooted the system.

Installed setup_ais.exe. - Rebooted.

Once the system restarted I was greeted with the following:



Not only aren't the services running but, Repair doesn't work and, I'm left without internet access.

My only alternative was to again remove avast!5 IS and switch back to an alternet AV so as not to be online without any protection.  :'(

Internet access was restored as soon as avast! 5 IS was uninstalled.

Why can't I get avast! 5 IS installed ???  It was originally on my system. I originally did a simple upgrade with out any problems.







« Last Edit: March 31, 2010, 12:24:28 AM by bob3160 »
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Offline Lisandro

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Re: Can't Re-install avast! 5 IS
« Reply #10 on: March 31, 2010, 03:41:06 AM »
Bob, as usual, please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).
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Offline bob3160

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Re: Can't Re-install avast! 5 IS
« Reply #11 on: March 31, 2010, 01:53:38 PM »
Sorry Tech, the folder no is no longer in existence. 
Removed with the last uninstall of avast!.  :'(
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline Lisandro

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Re: Can't Re-install avast! 5 IS
« Reply #12 on: March 31, 2010, 02:03:24 PM »
You don't have to apologize... What we need is getting it to work.
I'm having problems with MS Outlook plugin and can't find a solution either.

Does avast appears into the Add/Remove of Control Panel?
Does the program folder exist? Or the common users one?
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Offline bob3160

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Re: Can't Re-install avast! 5 IS
« Reply #13 on: March 31, 2010, 02:05:03 PM »
removed when I uninstalled avast! and used the removal tool.
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Offline Zyndstoff (aka Steven Gail)

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Re: Can't Re-install avast! 5 IS
« Reply #14 on: March 31, 2010, 02:08:27 PM »
Just a thought... what about the "_avast_" folder in C:\Windows\Temp...?
If it's there: delete it.
It's just a shot in the dark, but you never know.
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