Author Topic: Windows 7 problem with right click operation  (Read 3282 times)

0 Members and 1 Guest are viewing this topic.

jampbell

  • Guest
Windows 7 problem with right click operation
« on: March 30, 2010, 02:51:25 PM »
I am (was) running avast free on windows 7 (64 bit). On startup, if any icon is right clicked on the desktop, I get the working circle indefinitely and to get out I stop Windows explorer, refresh explorer and then right click operation works fine. Happens on every startup even with all programs and unnecessary processes stopped (msconfig). When Avast is disabled on startup or starting in safe mode (avast disabled) right click operation is fine. The version of Avast is about 9 months old but is updated (virus database and program) regularly. I have used Avast free very successfully on my Vista 64 and XP32 machines and was(am) mystified by this glitch on my W7 64 machine? Any suggestions as in the interim I have switched to AVG free which doesn't have the right click problem on startup.

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2604
  • I can resist anything except temptation.
    • tex62
Re: Windows 7 problem with right click operation
« Reply #1 on: March 30, 2010, 02:54:00 PM »
It was Avast 4.8?

Change to avast 5 free - it's running perfectly on my Win7 x64 system.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37532
  • Not a avast user
Re: Windows 7 problem with right click operation
« Reply #2 on: March 30, 2010, 02:55:14 PM »
Quote
The version of Avast is about 9 months old
So you don`t have the new avast 5.0 ?

Avast! Free Antivirus 5.0.462 http://filehippo.com/download_avast_antivirus/

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2604
  • I can resist anything except temptation.
    • tex62
Re: Windows 7 problem with right click operation
« Reply #3 on: March 30, 2010, 02:57:40 PM »
Make sure to clean up all AVG remains. They maybe have a removal tool.
For the former 4.8, use the removal tool from my signature to clean up before you install Avast 5.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37532
  • Not a avast user
Re: Windows 7 problem with right click operation
« Reply #4 on: March 30, 2010, 03:00:25 PM »
you fiend uninstallers here
http://uninstallers.blogspot.com/

jampbell

  • Guest
Re: Windows 7 problem with right click operation
« Reply #5 on: March 30, 2010, 10:10:17 PM »
Thanks ....switching to version 5 fixed the problem.

Hermite15

  • Guest
Re: Windows 7 problem with right click operation
« Reply #6 on: March 30, 2010, 11:17:21 PM »
so it had to do with the context menu "scan with..." element from Avast 4 I suppose...

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Windows 7 problem with right click operation
« Reply #7 on: March 31, 2010, 03:41:59 AM »
But don't forget to clean the system for AVG remains...
The best things in life are free.