Author Topic: Avast 5.0.462 blocking internet connection  (Read 41564 times)

0 Members and 1 Guest are viewing this topic.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 72857
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast 5.0.462 blocking internet connection
« Reply #15 on: March 30, 2010, 08:47:31 PM »
does ur pc connect via port 80 2 the net? => I think not

@zyndstoff: 1st question - see quote above. 2nd: tnx! could b, since i'm using the german version, i don't always know the right terms in english. ;)
« Last Edit: March 30, 2010, 08:53:22 PM by Asyn »
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2610
  • I can resist anything except temptation.
    • tex62
Re: Avast 5.0.462 blocking internet connection
« Reply #16 on: March 30, 2010, 08:55:40 PM »
The "I think not"... I would rather say he hasn't the faintest clue.
I bet you that it is port 80.

He is a non-it-tech-savvy pc noob, which is normal for 95% of the people using computers, so I doubt that there is any very special set up.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline scythe944

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2913
    • My Tech Blog
Re: Avast 5.0.462 blocking internet connection
« Reply #17 on: March 30, 2010, 08:58:31 PM »
Well, he may not be, but you don't have to rub it in his face...  ;)

But I'll agree that he's probably using port 80 for browsing the web.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2610
  • I can resist anything except temptation.
    • tex62
Re: Avast 5.0.462 blocking internet connection
« Reply #18 on: March 30, 2010, 09:01:12 PM »
I did not mean that insulting or offending in any way.
It is just a fact. I hope he does not misunderstand me.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline scythe944

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2913
    • My Tech Blog
Re: Avast 5.0.462 blocking internet connection
« Reply #19 on: March 30, 2010, 09:07:21 PM »
No prob Zynd,

no we just have to figure out what the hell is wrong with his install...  ???
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 72857
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast 5.0.462 blocking internet connection
« Reply #20 on: March 30, 2010, 09:07:42 PM »
well, guys - u might b right... ;)
but as we don't know 4 shure, we should try 2 help, if possible... ;D
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2610
  • I can resist anything except temptation.
    • tex62
Re: Avast 5.0.462 blocking internet connection
« Reply #21 on: March 30, 2010, 09:50:53 PM »
yeah, but not by searching a needle in a hay-stack. And BTW it may be too complicated for him. The firewire e.g. is just the hardware in his device-manager. He is not using it, for sure.

I hope he will send a hijackthis log, that lights up at least a little on the sw-side.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 72857
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast 5.0.462 blocking internet connection
« Reply #22 on: March 30, 2010, 10:20:24 PM »
I hope he will send a hijackthis log, that lights up at least a little on the sw-side.

right, let's wait 4 that one... :)
Win 8.1 [x64] - Avast PremSec 21.10.6772.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.3 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Mika_fra

  • Jr. Member
  • **
  • Posts: 27
Re: Avast 5.0.462 blocking internet connection
« Reply #23 on: March 31, 2010, 08:06:03 PM »
Hello,

Yes I am a noob :)

Indeed in Avast it indicate port 80.

Here is the log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:01:38, on 31/03/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Logitech\iTouch\iTouch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Adobe\Photoshop Album Edition Découverte\3.0\Apps\apdproxy.exe
C:\Apps\ActivBoard\MMKeybd.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\TrayMon.exe
C:\Apps\ActivBoard\OSD.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.fr/0SEFRFR/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.fr/0SEFRFR/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Cooliris Plug-In for Internet Explorer - {EAEE5C74-6D0D-4aca-9232-0DA4A7B866BA} - C:\Program Files\PicLensIE\cooliris.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Edition Découverte\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Fichiers communs\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Fichiers communs\Teknum Systems\update.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Fichiers communs\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Démarrage rapide du logiciel HP Image Zone.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: Launch Cooliris - {3437D640-C91A-458f-89F5-B9095EA4C28B} - C:\Program Files\PicLensIE\cooliris.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1131374264514
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

--
End of file - 9319 bytes

Offline Mika_fra

  • Jr. Member
  • **
  • Posts: 27
Re: Avast 5.0.462 blocking internet connection
« Reply #24 on: March 31, 2010, 08:07:31 PM »
By the way, a noob question: am I not displaying any too private info in the log? I mean...this is a public forum and I did not find a way to send a private message...

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2610
  • I can resist anything except temptation.
    • tex62
Re: Avast 5.0.462 blocking internet connection
« Reply #25 on: March 31, 2010, 08:15:03 PM »
You are running Spybot S&D...? That right?
Disable Teatimer in Spybot.
Its more a hazard than a help - and may be the cause.
Maybe Spybot S&D is the problem... first guess. Can you disable it totally, just to see? Better even uninstall - and reinstall afterwards if avast should work then.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Mika_fra

  • Jr. Member
  • **
  • Posts: 27
Re: Avast 5.0.462 blocking internet connection
« Reply #26 on: March 31, 2010, 08:46:59 PM »
Actually...no. It is not even installed on the computer anymore (I recall it has been used long ago)

I cannot even find the file in "Program files"

(by the way, can you please tell me if there is no problem with the log beeing on a public internet page? :p)

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2610
  • I can resist anything except temptation.
    • tex62
Re: Avast 5.0.462 blocking internet connection
« Reply #27 on: March 31, 2010, 08:56:36 PM »
No prob. It's very common in av-forums.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Zyndstoff (aka Steven Gail)

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2610
  • I can resist anything except temptation.
    • tex62
Re: Avast 5.0.462 blocking internet connection
« Reply #28 on: March 31, 2010, 08:59:35 PM »
Spybot is still in your startups (in the registry) :
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

Do you have any registry cleaner, like CCleaner, TuneUp or GlaryUtilities free?
Clean the registry with it.
7 x64 SP1, FF 8a Aurora, TB6, 6.0.1203 Free
Free MBAM Clear

Offline Mika_fra

  • Jr. Member
  • **
  • Posts: 27
Re: Avast 5.0.462 blocking internet connection
« Reply #29 on: March 31, 2010, 09:20:38 PM »
Well. It works now!!! Thanks so much for your help. Hope it is not temporary but it doesnt seem so!

Have a nice evening  :)