Author Topic: Avast 5.0.462 blocking internet connection  (Read 46771 times)

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Offline Asyn

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Re: Avast 5.0.462 blocking internet connection
« Reply #15 on: March 30, 2010, 08:47:31 PM »
does ur pc connect via port 80 2 the net? => I think not

@zyndstoff: 1st question - see quote above. 2nd: tnx! could b, since i'm using the german version, i don't always know the right terms in english. ;)
« Last Edit: March 30, 2010, 08:53:22 PM by Asyn »
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Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #16 on: March 30, 2010, 08:55:40 PM »
The "I think not"... I would rather say he hasn't the faintest clue.
I bet you that it is port 80.

He is a non-it-tech-savvy pc noob, which is normal for 95% of the people using computers, so I doubt that there is any very special set up.
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Offline scythe944

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Re: Avast 5.0.462 blocking internet connection
« Reply #17 on: March 30, 2010, 08:58:31 PM »
Well, he may not be, but you don't have to rub it in his face...  ;)

But I'll agree that he's probably using port 80 for browsing the web.
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Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #18 on: March 30, 2010, 09:01:12 PM »
I did not mean that insulting or offending in any way.
It is just a fact. I hope he does not misunderstand me.
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Offline scythe944

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Re: Avast 5.0.462 blocking internet connection
« Reply #19 on: March 30, 2010, 09:07:21 PM »
No prob Zynd,

no we just have to figure out what the hell is wrong with his install...  ???
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Offline Asyn

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Re: Avast 5.0.462 blocking internet connection
« Reply #20 on: March 30, 2010, 09:07:42 PM »
well, guys - u might b right... ;)
but as we don't know 4 shure, we should try 2 help, if possible... ;D
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Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #21 on: March 30, 2010, 09:50:53 PM »
yeah, but not by searching a needle in a hay-stack. And BTW it may be too complicated for him. The firewire e.g. is just the hardware in his device-manager. He is not using it, for sure.

I hope he will send a hijackthis log, that lights up at least a little on the sw-side.
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Offline Asyn

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Re: Avast 5.0.462 blocking internet connection
« Reply #22 on: March 30, 2010, 10:20:24 PM »
I hope he will send a hijackthis log, that lights up at least a little on the sw-side.

right, let's wait 4 that one... :)
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Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #23 on: March 31, 2010, 08:06:03 PM »
Hello,

Yes I am a noob :)

Indeed in Avast it indicate port 80.

Here is the log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:01:38, on 31/03/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Logitech\iTouch\iTouch.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Adobe\Photoshop Album Edition Découverte\3.0\Apps\apdproxy.exe
C:\Apps\ActivBoard\MMKeybd.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\TrayMon.exe
C:\Apps\ActivBoard\OSD.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.fr/0SEFRFR/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.fr/0SEFRFR/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Cooliris Plug-In for Internet Explorer - {EAEE5C74-6D0D-4aca-9232-0DA4A7B866BA} - C:\Program Files\PicLensIE\cooliris.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Edition Découverte\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Fichiers communs\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKCU\..\Run: [Update Service] "C:\Program Files\Fichiers communs\Teknum Systems\update.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Fichiers communs\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Démarrage rapide du logiciel HP Image Zone.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: Launch Cooliris - {3437D640-C91A-458f-89F5-B9095EA4C28B} - C:\Program Files\PicLensIE\cooliris.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1131374264514
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

--
End of file - 9319 bytes

Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #24 on: March 31, 2010, 08:07:31 PM »
By the way, a noob question: am I not displaying any too private info in the log? I mean...this is a public forum and I did not find a way to send a private message...

Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #25 on: March 31, 2010, 08:15:03 PM »
You are running Spybot S&D...? That right?
Disable Teatimer in Spybot.
Its more a hazard than a help - and may be the cause.
Maybe Spybot S&D is the problem... first guess. Can you disable it totally, just to see? Better even uninstall - and reinstall afterwards if avast should work then.
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Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #26 on: March 31, 2010, 08:46:59 PM »
Actually...no. It is not even installed on the computer anymore (I recall it has been used long ago)

I cannot even find the file in "Program files"

(by the way, can you please tell me if there is no problem with the log beeing on a public internet page? :p)

Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #27 on: March 31, 2010, 08:56:36 PM »
No prob. It's very common in av-forums.
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Offline Zyndstoff (aka Steven Gail)

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Re: Avast 5.0.462 blocking internet connection
« Reply #28 on: March 31, 2010, 08:59:35 PM »
Spybot is still in your startups (in the registry) :
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

Do you have any registry cleaner, like CCleaner, TuneUp or GlaryUtilities free?
Clean the registry with it.
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Mika_fra

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Re: Avast 5.0.462 blocking internet connection
« Reply #29 on: March 31, 2010, 09:20:38 PM »
Well. It works now!!! Thanks so much for your help. Hope it is not temporary but it doesnt seem so!

Have a nice evening  :)