xp smart securuty 2010 - - How do I get rid of this?

[alknaps]

I am running Avast freeware scan now and it does not seem to be finding the problem.  A warning pops up every few minutes and I can not access the internet from that computer.  Suggestions?

[DavidR]

If you haven't already got this software (freeware), download, install, update and run it and report the findings (it should product a log file).

• 1.  MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.
• 2. SUPERantispyware On-Demand only in free version.

Don't worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See http://en.wikipedia.org/wiki/HTTP_cookie.
Also available a portable version of SAS, http://www.superantispyware.com/portablescanner.html, no installation required.

[Asyn]

look here: http://deletemalware.blogspot.com/2010/01/how-to-remove-xp-internet-security-2010.html
asyn

[alknaps]

I can not get to these websites from the infected computer... as it highjacks my browser.  Do I have to download to a flash drive and install?

[Asyn]

Search for a file named 'hosts' on your machine and post it here.

[essexboy]

Please download OTH.scr to your desktop
Please download OTL  to your Desktop
Please download the attached Scan.txt to your destop

Double click the OTH file and select Kill All Processes, your desktop will go blank

Then select Start OTL
OTL will now run

• double-click on the Custom Scans box and a message box will popup asking if you want to load a custom scan from a file
  Select Scan.txt that you downloaded
  
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open a notepad window with the contents of the scan - OTL.txt
  • You can either press the reboot button and after your computer has restarted you will see the OTL.txt and a further file - Extras.txt on you desktop.
    
    Post the contents of both files back here.
    
    
  • Or alternatively you highlight Ctrl A and copy Ctrl C and click the Internet Explorer button and post the scan results back here. Once you have your desktop back you can access and post the Extras.txt
    
    

[alknaps]

Thanks to David R - the MalwareBytes Anti-Malware seems to have taken care of the problem.  I am running the superantispyware now.  Thanks again.

[DavidR]

I would suggest you post the log file as suggested, that gives us an idea of what was on the system, certainly what was detected.

Since essexboy has come to the party, he is much more experienced in malware removal than anyone on the forum, with the experience and tools to give detailed help, so the tools he is suggesting are better for analysis and ultimately removal.