Author Topic: PerfectDisk 11 and Avast! IS 5 conflict.  (Read 15553 times)

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slk2k

  • Guest
Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #15 on: March 31, 2010, 10:57:29 PM »
To go further, I went ahead and tried your experiment and it did not help.

The error when booting up after the BSOD (no minidump created) states:

Starting optimization for C:\
Volume is not dirty
Failed to open volume using DefragFS (32,644).
\\?\Volume{902ffb88-94c7-11de-a7fe-806e6f6e6963}
      Could not gain exclusive access to drive C:\ (32).
      There is a possible driver comflict. (C:\)
.........
.........


And then the system comes up.

The initial BSOD?  That's IRQL_NOT_LESS_OR_EQUAL with aSTOP code of 0x0000000A.

Let's hope that avast figures this out soon.

Offline wonderwrench

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  • Posts: 226
Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #16 on: March 31, 2010, 11:02:44 PM »
I'm running Avast 5 Free build 462 and PD 11 pro build 165 on two Windows 7 64 bit PC's and one XP pro 32 bit sp3 PC and have no problems with the boot time derfag. You would almost think the AIS firewall is responsible as no one is reporting this problem using Avast 5 Pro.
Main Box*i7 930*GB X58A-UD3R*3x4 gig Patriot DDR3 1600 EL*EVGA GTX 460 1 gig*Intel X25-M G2 80 gig*WD 2TB Green*ASUS DRW-24B3LT*Samsung SH-S223L*LG WH14NS40*Corsair AX750*Rosewill Challenger case*Windows 8 Pro 64 bit*Avast 8 Free 8.0.1482*MBAM Pro*Firefox 19.0.1*NoScript

slk2k

  • Guest
Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #17 on: March 31, 2010, 11:41:24 PM »
I haven't tried with the FW uninstalled yet, but digging through the
 PD logs, I see:

>Defrag32 File Log:**********************************
DefragFs: build21.  NT Version: Major=0x6, Minor=0x1, Build=0x1db0, CSD= (free).
DefragFs: Built Aug 19 2009, 10:32:07.
DefragFs: BOOT start. Date: 3/30/2010, Time: 21:53:56.883 GMT.
DefragFs: Received Illegal Open, failing with error 0xc00000a2.
          Name: '\ProgramData\Alwil Software\Avast5'.
          DesiredAccess: 0x120189.
          Disposition: 0x1.
          Options: 0x21.
          Origin is system process -- probably ExWorkerItem
DefragFs: Received Illegal Open, failing with error 0xc00000a2.
          Name: '\ProgramData\Alwil Software\Avast5'.
          DesiredAccess: 0x120189.
          Disposition: 0x1.
          Options: 0x21.
          Origin is system process -- probably ExWorkerItem
DefragFs: build21.  NT Version: Major=0x6, Minor=0x1, Build=0x1db0, CSD= (free).
DefragFs: Built Aug 19 2009, 10:32:07.
DefragFs: BOOT start. Date: 3/30/2010, Time: 21:54:41.914 GMT.
PDBoot: Volume is not dirty
PDBoot: Failed to open volume using DefragFS (32,644).
PDBoot: \\?\Volume{902ffb88-94c7-11de-a7f4-806e6f6e6963}
PDBoot:
PDBoot:      Could not gain exclusive access to drive C:\ (32).
     There is a possible driver conflict. (C:\


I will try without the FW component installed and see if it makes any difference.

slk2k

  • Guest
Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #18 on: March 31, 2010, 11:59:55 PM »
That's it!  It's the firewall!

I uninstalled the firewall module and now PD works like it's supposed to!

Will not wait on avast! to solve the problem!

My thanks to wonderwrench for suggesting it!

Offline wonderwrench

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Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #19 on: April 01, 2010, 01:40:48 AM »
That's it!  It's the firewall!

I uninstalled the firewall module and now PD works like it's supposed to!

Will not wait on avast! to solve the problem!

My thanks to wonderwrench for suggesting it!

No problem glad to help.
Main Box*i7 930*GB X58A-UD3R*3x4 gig Patriot DDR3 1600 EL*EVGA GTX 460 1 gig*Intel X25-M G2 80 gig*WD 2TB Green*ASUS DRW-24B3LT*Samsung SH-S223L*LG WH14NS40*Corsair AX750*Rosewill Challenger case*Windows 8 Pro 64 bit*Avast 8 Free 8.0.1482*MBAM Pro*Firefox 19.0.1*NoScript

zekeblue

  • Guest
Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #20 on: April 01, 2010, 05:32:13 PM »
In Perfectdisk, try excluding the Avast folder.  In PD11 it is under Drive Properties.

I'm up for anything reasonable, but I fail to see how a boot-time defrag of Windows system files (pagefile, hibernation, etc) and the folder where avast is stored have anything in common.  The root cause is that perfectdisk cannot lock the drive because something else is loaded first.  Regular scans outside of the boot-level defrag work just fine and without problems.

Knowing that Raxco is aware of it, that Avast has been notified and are working on it was all I was looking for at this point.
Sometimes,when AV programs have self-defense, defragging the folders where the AV program are installed can cause problems.  This was an issue with Kaspersky. 

Vinip

  • Guest
Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #21 on: April 04, 2010, 07:25:07 PM »
Help  I just bought the Internet security feature and it says no firewall can be found. Also when I rebooted it stated  some software change and I had to go to last good configuration.  Now  I see you uninstalled the firewall how do I uninstall the firewall if i can't find it?   Would appreciate any help. Anda  Happy Easter all!  

I moved this  found a place more appropriate sorry  first timer:)

Vinnie
« Last Edit: April 04, 2010, 08:30:39 PM by Vinip »

mickeymkd

  • Guest
Re: PerfectDisk 11 and Avast! IS 5 conflict.
« Reply #22 on: April 07, 2010, 04:44:08 PM »
With the newest version 5.0.492 i don't have problems with boot time defragmentation.  ;D It runs perfectly normal, and i don't get BSOD.