Author Topic: Update Package Broken?  (Read 4466 times)

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ljcool_08

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Update Package Broken?
« on: April 06, 2010, 07:40:54 PM »
Hi, I've recently encountered an error after updating my avast. it updated successfully but it showed a warning saying package is broken or something. i checked if it got updated, but it displayed the previous update (100405-1 when it should be 100406-0). I checked out add/remove programs and it says there 100406-0. I tried updating again, now it wants me to download the whole VPS all 37MB of it which i have last night hoping it will be resolved, but it happened again. Im using version 4.8.1368. havent thought of updating to the new one coz im waiting for a good few months before doing so. What could be causing this?
« Last Edit: April 06, 2010, 07:59:10 PM by ljcool_08 »

Online DavidR

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Re: Update Package Broken?
« Reply #1 on: April 06, 2010, 08:31:30 PM »
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. This has in the past resolved this out of sync issue between reported and actual virus definitions version.

Is there any particular reason why you haven't updated to avast 5.0.462 ?
Not available for older OSes, win9.x, winME.
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ljcool_08

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Re: Update Package Broken?
« Reply #2 on: April 06, 2010, 10:22:02 PM »
I tried repairing but it said error processing packages, please use full update. So I updated it manually. Then the next day (which is today) it did it again. It said the package was broken and didnt update. When i tried it again it wanted me to download the entire 37MB update. here's the log hope it helps

07.04.2010 04:12:40 general: Started: 07.04.2010, 04:12:40
07.04.2010 04:12:40 general: Running setup_av_pro-558 (1368)
07.04.2010 04:12:40 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
07.04.2010 04:12:40 system: Memory: 80% load. Phys:48012/245300K free, Page:165076/599588K free, Virt:2067964/2097024K free
07.04.2010 04:12:40 system: Computer WinName: PC-E6F9D2B91067
07.04.2010 04:12:40 system: Windows Net User: PC-E6F9D2B91067\Lester
07.04.2010 04:12:40 general: Cmdline: /uninstwiz 
07.04.2010 04:12:40 general: Old version: 558 (1368)
07.04.2010 04:12:40 registry: Deleted registry: Software\Alwil Software\Avast\4.0\UpdateReady
07.04.2010 04:12:40 system: Using temp: C:\DOCUME~1\Lester\LOCALS~1\Temp\_av_proI.tm~a00548 (6487M free)
07.04.2010 04:12:40 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
07.04.2010 04:12:40 general: DldSrc set to inet
07.04.2010 04:12:40 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1368;p)
07.04.2010 04:12:40 system: Computer DnsName: pc-e6f9d2b91067
07.04.2010 04:12:40 system: Computer Ip Addr: 203.115.181.214
07.04.2010 04:12:40 system: Installed in: C:\Program Files\Alwil Software\Avast4 (6487M free)
07.04.2010 04:12:41 internet: SYNCER: Type: use IE settings
07.04.2010 04:12:41 internet: SYNCER: Auth: another authentication, use WinInet
07.04.2010 04:12:41 package: Part prg_av_pro-558 is installed
07.04.2010 04:12:41 package: IsInstalledPartVpuOkay: C:\Program Files\Alwil Software\Avast4\Setup\part-vps-10040601.vpu does not exist
07.04.2010 04:12:41 package: Part vps-10040602 was guessed as installed
07.04.2010 04:12:41 package: Part news-53 is installed
07.04.2010 04:12:41 package: Part setup_av_pro-558 is installed
07.04.2010 04:12:41 package: Part jrog-2c9 is installed
07.04.2010 04:12:41 general: Old version: 558 (1368)
07.04.2010 04:12:52 file: SetExistingFilesBitmap: 1060->156->156
07.04.2010 04:12:52 general: GUID: 5ef2814c-f892-41ba-aa78-d7f65d53e93e
07.04.2010 04:13:04 general: Server definition(s) loaded for 'main': 334 (maintenance:0)
07.04.2010 04:13:04 general: SelectCurrent: selected server 'Download831 AVAST Server' from 'main'
07.04.2010 04:13:04 internet: SYNCER: Type: use IE settings
07.04.2010 04:13:04 internet: SYNCER: Auth: another authentication, use WinInet
07.04.2010 04:13:09 general: Operation set to INST_OP_REPAIR
07.04.2010 04:13:09 general: Entered SetupProcessPro::Do( INST_OP_REPAIR )
07.04.2010 04:13:09 general: Entered SetupProcessWin32Avast::Do( INST_OP_REPAIR )
07.04.2010 04:13:09 general: Entered SetupProcessWin32::Do( INST_OP_REPAIR )
07.04.2010 04:13:09 general: Entered SetupProcess::Do( INST_OP_REPAIR )
07.04.2010 04:13:09 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
07.04.2010 04:13:09 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
07.04.2010 04:13:09 general: Entering:UpdateInstallPackages
07.04.2010 04:13:09 general: progress thread start
07.04.2010 04:13:09 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
07.04.2010 04:13:09 package: LoadPartInfo: jrog = jrog-2c9 returned 00000000
07.04.2010 04:13:09 package: LoadPartInfo: news = news-53 returned 00000000
07.04.2010 04:13:09 package: LoadPartInfo: program = prg_av_pro-558 returned 00000000
07.04.2010 04:13:09 package: LoadPartInfo: setup = setup_av_pro-558 returned 00000000
07.04.2010 04:13:09 package: LoadPartInfo: vps = vps-10040602 returned 00000000
07.04.2010 04:13:09 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
07.04.2010 04:13:09 package: FilterOutExistingFiles: 156 & 156 = 0
07.04.2010 04:13:10 package: IsFullOkay: vps-10040602.vpu - not okay (doesn't exist)
07.04.2010 04:13:10 package: IsFullOkay: vps-10040602.vpu - not okay (doesn't exist)
07.04.2010 04:13:10 package: SetFullAsMarked: Package vps set to 1
07.04.2010 04:13:10 package: IsFullOkay: vpsm-10040602.vpu - not okay (doesn't exist)
07.04.2010 04:13:10 package: IsFullOkay: vpsm-10040602.vpu - not okay (doesn't exist)
07.04.2010 04:13:10 package: SetFullAsMarked: Package vpsm set to 1
07.04.2010 04:13:10 package: IsFullOkay: jrog-2c9.vpu - not okay (doesn't exist)
07.04.2010 04:13:10 package: IsFullOkay: jrog-2c9.vpu - not okay (doesn't exist)
07.04.2010 04:13:10 package: SetFullAsMarked: Package jrog set to 1
07.04.2010 04:13:10 package: ArePartsInstallable: 0
07.04.2010 04:13:10 package: Error processing packages. 0x20000011


I recently did a repair of avast coz that dreaded RPC error occured. After that everything was fine again. Then this happened out of nowhere.

There's no particular reason why i dont wanna update to 5.0.462. I feel like waiting for a while before updating. but if this problem persists i might have to update.

Online DavidR

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Re: Update Package Broken?
« Reply #3 on: April 06, 2010, 10:35:42 PM »
Did you try disabling the avast self-defence module avast Settings, Troubleshooting section, before running the manual VPS installation file ?

If not try that, though I don't know if this will make a difference in 4.8, but the self-defence module in 5.0 appears to have been beefed up so even the manual installation of the VPS may be blocked...
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ljcool_08

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Re: Update Package Broken?
« Reply #4 on: April 06, 2010, 10:46:53 PM »
I haven't tried that. But I'm doing it now, there's a new VPS up so im gonna try to manually update. I'll post a new one tomorrow if this keeps up by then coz it will run ok after downloading the entire VPS until i have to download a newer one. thanks for the help so far.
« Last Edit: April 06, 2010, 10:48:37 PM by ljcool_08 »

Online DavidR

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Re: Update Package Broken?
« Reply #5 on: April 07, 2010, 12:11:22 AM »
You're welcome, good luck.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.12.6044 (build 22.12.7758.768) UI 1.0.741/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

ljcool_08

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Re: Update Package Broken?
« Reply #6 on: April 07, 2010, 08:10:49 PM »
Finally made my first update of the day and so far so good. It didnt show any warning that the package was broken. I'll keep monitoring my pc's progress incase the problem shows up again. thanks for the help DavidR

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Re: Update Package Broken?
« Reply #7 on: April 07, 2010, 08:16:07 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.12.6044 (build 22.12.7758.768) UI 1.0.741/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security