Avast froze my laptop

[teh_rick]

At first, I thought after changing some things on my router that it was the the router itself that was the was the issue, so I decided to check out what's going on in safe mode with networking.  The internet worked fine, so I decided to update the malware softwares and antiviruses I could, and scan the laptop to see what the problem was.  When I went to update Avast through the add/remove programs window, it would update but stop at jrog-9b.vpx and it would not go any further.  Then my laptop would freeze.  Since I can't turn off avast on regular Windows, I uninstalled it again so i can run things normally. 

I really like avast, and I've had it for months, but the problem I had Sunday and now today just seems weird to me.  I'm thinking about maybe getting another antivirus, or even waiting until the issue with avast is resvoled.  But my question is what is the issue with the update that froze my laptop?

[Asyn]

Don't go away from us...
First try this: http://www.avast.com/uninstall-utility
Then download the latest build: http://forum.avast.com/index.php?topic=58183.0
And give avast another try, many problems were fixed.
asyn

[-Genesis-]

First thing i would not recommend installing Beta Versions. Beta version are for testing and mostly this were you get problems.

Im running 5.0.462 with no issues.

I would stick for 5.0.462 until vlk would make this as official release.

Based on your problem it has nothing to do with the latest version fixes.


About your issues i dont really understand where you update it? Did you update your Avast from safe mode? or your referring here to remove the Av's?

Im sure "Add Remove Programs" cant update the latest Virus database.


I think your referring here is failed to update or something>?....

You can try Choosing add/remove programs then click avast then choose repair. Then try to update in NORMAL MODE.

If it doest help?

You can download Avast unistall utility
http://www.avast.com/uninstall-utility

It has instructions on it.

Then try install the 5.0.462. You can DL it here

http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?tag=contentMain;contentAux

[patrick | kcirtap]

Guys...!

There are several avast!'s on the market.

Hello teh_rick
What program exactly caused this problem, please do tell.

[sg09]

@patrick | kcirtap:
are you talking about any fake AV resembling like Avast...!!!

[Asyn]

I would stick for 5.0.462 until vlk would make this as official release.

Well, it's official now.
http://forum.avast.com/index.php?topic=58539.0
asyn

[patrick | kcirtap]

@sg09:

Weee no!
I'm sorry I did a reply to the wrong topic. I don't know why. I'm sorry for confusing.

But basically I wish threat starters would post what program version or type they are talking about.
I mean the main title is avast! Free/Pro/Suite right?
Some TS are talking about the avast! Pro Antivirus others about avast! Free Antivirus and some about avast! IS. It's driving me nuts not to know what type they mean.

Greetz

[teh_rick]

I was using the lastest Avast build 5.0.462 and I was using it since it was release without any issue until recently (see my other post where avast just stopped working on me).  I was only updating through safe mode because I could not understand why my laptop was freezing the moment I connected to the internet (I always start up the laptop without an internet connection, then connect whenever I want to).  I wanted to update all the anti-malware and antiviruses I had in safe mode and run them.  That's when I found out avast was freezing my computer. When I got around to update Avast, my computer just stopped when it got ot the point I described before.  When I was on the internet in safe mode, it wasn't freezing, but in regular mode it was.  And I've only downloaded Avast from this site, and any updates ran automactially when I was online and Avast would tell me when it did, and would ask me to reset if necessary. 

On another note it may be my laptop for some odd reason.  I installed Avast on my PC because I liked how it worked on my laptop.  Updated to the lastest version and virus database (Though for a week it did have a problem updating the database).  My laptop is a Toshiba running Windows XP Media Center Edition SP3 WIth Intel Centrino at 1.86Ghz with 1.48GB of RAM.  My PC is a Dell with Windows XP Home Edition  SP3 with Pentium 4 @ 2.20 GHz and 256 MB of RAM. 

[sg09]

@teh_rick: It happens sometime. It happened with me and it may have happened with many. But keep yourself cool, follow whatever Asyn suggested. Uninstall current version of Avast, reboot and install the latest version and see what happens... Let us know after that..