Author Topic: [SOLVED]Unable to disable Avast! self defense module?  (Read 12408 times)

Offline Sophisticated

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[SOLVED]Unable to disable Avast! self defense module?
« on: April 15, 2010, 03:40:09 PM »
When I uncheck enable self-defense and close and reopen it is always checked again.

avast select folder scan also jump to scan other folder that i doesn't selected it to scan.

ranning on windows 7 64x and avast 5 internet security version 5.0.507
« Last Edit: April 16, 2010, 07:47:47 PM by Sophisticated »

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Re: How to disable Avast! self defense module?
« Reply #1 on: April 15, 2010, 03:50:04 PM »
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Offline Sophisticated

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Re: How to disable Avast! self defense module?
« Reply #2 on: April 15, 2010, 03:52:38 PM »
yup but no one is helping me  :'( i even tried to send a ticket through avast support but no reply at all.I don't even know if its happening to me or some other people is having these issue too.

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Re: How to disable Avast! self defense module?
« Reply #3 on: April 15, 2010, 03:57:01 PM »
I've seen someone else posted about the same problem in the main 5.0.507 thread...there may be a problem after the upgrade from 5.0.462 for the free version. Can you change other settings than the self-defense module?
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Offline Sophisticated

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Re: How to disable Avast! self defense module?
« Reply #4 on: April 15, 2010, 04:03:57 PM »
I could uncheck "enable rootkit scan on system startup" and all other setting under troubleshooting except avast! self-defense module always become checked when i reopen.

this happen to me on version 5.0.462 & 5.0.507 avast internet security as stated on the older thread.


my friend is using windows 7 32bit with avast 5 internet security ver 5.0.462 is able to uncheck it. so maybe it got to do with the 64x edition?
« Last Edit: April 15, 2010, 06:07:09 PM by Sophisticated »

Offline Sophisticated

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Re: How to disable Avast! self defense module?
« Reply #5 on: April 15, 2010, 05:07:01 PM »
 ???Any help/information from the dev team will be much appreciated.
« Last Edit: April 15, 2010, 05:09:12 PM by Sophisticated »

Offline DavidR

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Re: How to disable Avast! self defense module?
« Reply #6 on: April 15, 2010, 05:41:58 PM »
Are you using an account with administrator privileges ?
Whilst I don't know if this is required, but it may be an issue.

Why is it that you need to disable the avast self-defence module ?
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Offline Sophisticated

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Re: How to disable Avast! self defense module?
« Reply #7 on: April 15, 2010, 05:56:57 PM »
I have tried to ran avast 5 internet security as adminstrator, but its still unable to uncheck the self defense module.

I am trying to reinstall my avast internet security as everytime i use avast select folder scan it will jump to scan the folder that i never selected,i though there is something wrong with my installation.But i was unable to uninstall avast with and error " user canceled the installation". so i tried to disable the self defense module and i wasn't able to uncheck it.


(i.e)I Selected "My Documents" folder(C:\Users\Users\Documents) to scan under "Avast Select Folder Scan".During the scan around 20% it suddenly jump to scan (C:\Users\Users\Documents\My Music) which is in another location that i never select nor the link is valid as my documents folder dun contain my music folder in it. :o


thanks for the reply from logos and DavidR.
« Last Edit: April 15, 2010, 06:38:06 PM by Sophisticated »

Offline DavidR

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Re: How to disable Avast! self defense module?
« Reply #8 on: April 15, 2010, 06:45:57 PM »
Then boot into safe mode where avast doesn't run by default (the purpose of safe mode) and as such neither does the self-defence module.

You should be able to reinstall through add remove programs even in normal mode without having to disable the self-defence module.

It would probably be best to do a clean reinstall:
Download the latest version of avast, AIS 5.0.507 and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.
Download the avast! Uninstall Utility, aswClear5.exe find it here and save it to your HDD (it has uninstall tools for both 4.8 and 5.0).
  • 1. Now uninstall (using add remove programs, if you can't do that start from the next step), reboot.
  • 2. run the avast! Uninstall Utility from safe mode, first for 4.8 if previously installed and then for 5.0, once complete reboot into normal mode.
  • 3. install the latest version, reboot.
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Offline Sophisticated

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Re: How to disable Avast! self defense module?
« Reply #9 on: April 15, 2010, 06:58:44 PM »
oh thanks alot for the information.

so avast! self defense module unable to uncheck is normal?not and issue?But my friend is using windows 7 32bit ,avast internet security 5 he was able to uncheck it. ??? ::)

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Re: How to disable Avast! self defense module?
« Reply #10 on: April 15, 2010, 07:00:42 PM »
no, it's only normal in safe mode where no setting can be changed.
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Offline Sophisticated

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Re: How to disable Avast! self defense module?
« Reply #11 on: April 15, 2010, 07:41:53 PM »
its not normal?then its a bug?or my computer is having some conflict with the avast internet security? :o

but seems like i am the only one having this issue.you guys is able to uncheck it? ???

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Re: How to disable Avast! self defense module?
« Reply #12 on: April 15, 2010, 08:11:19 PM »
noooooooooooooo  ;D you're not the only one ;D someone else mentioned that bug in another thread today ;)
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Offline DavidR

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Re: How to disable Avast! self defense module?
« Reply #13 on: April 15, 2010, 08:12:19 PM »
its not normal?then its a bug?or my computer is having some conflict with the avast internet security? :o

but seems like i am the only one having this issue.you guys is able to uncheck it? ???

Your intention was to disable the self-defence to be able to reinstall.

Then do as has been suggested in my post, Reply #8 above, a clean reinstall following the instructions, as things aren't working as they should.
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