Author Topic: false positive in ShadowProtect Desktop 4! (Read 4485 times)

gate1975mlm · « **on:** April 22, 2010, 02:12:51 PM »

I just went and installed ShadowProtect 4 Desktop version and Avast blocked something called "ArmUtility.exe"

I am willing to bet this is a false positive!

I hope it can be fixed fast!

You can download it here http://www.storagecraft.com/software_update.php

ShadowProtect is a backup program that I have been using for years.

Here are the scan results http://www.virustotal.com/analisis/159f656b3c56ed0cd4cc56950008b9139a808f12248491578475e8f94d938b71-1271917980

Lisandro · « **Reply #1 on:** April 22, 2010, 02:14:47 PM »

Can you submit armutility.exe to www.virustotal.com ?
Seems indeed a false positive.

gate1975mlm · « **Reply #2 on:** April 22, 2010, 02:17:45 PM »

Can you submit armutility.exe to www.virustotal.com ?
Seems indeed a false positive.

Already done

Milos · « **Reply #3 on:** April 22, 2010, 03:08:22 PM »

Hello,
send us (virus@avast.com) the file which is detected.

Thank you,
Milos

gate1975mlm · « **Reply #4 on:** April 22, 2010, 03:14:42 PM »

Hello,
send us (virus@avast.com) the file which is detected.

Thank you,
Milos

File sent!

buzzcut · « **Reply #5 on:** April 22, 2010, 09:40:18 PM »

This is indeed a false positive. The file should be digitally signed so an antivirus vendor should be able to verify the integrity of the file.

Lisandro · « **Reply #6 on:** April 23, 2010, 03:01:42 AM »

This is indeed a false positive. The file should be digitally signed so an antivirus vendor should be able to verify the integrity of the file.

Hmmm... Isn't avast checking digitally signed files?
Isn't it a trustable company?