Author Topic: Can't install Avast Free antivirus on Windows 2000 SP4  (Read 66583 times)

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Offline Asyn

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #15 on: July 03, 2010, 04:39:10 PM »
Any help would be much appreciated.
Thanks JRvdP

Try it here...! ;)
http://support.microsoft.com/kb/816542/EN-US/
asyn
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Offline noinin

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Re: Can't install Avast Free antivirus on Windows 2000
« Reply #16 on: July 04, 2010, 12:56:32 PM »
Hi, I am having problems installing Avast. I've installed the hotfix and when I go back to install Avast it says I still need to install the hotfix! I don't know much about computers and this is driving me around the bend! ;D
Help pleeeeeease :)

Offline Asyn

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #17 on: July 04, 2010, 03:37:41 PM »
Did you reboot..?
asyn
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Offline jrvdp

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #18 on: July 10, 2010, 02:18:41 PM »
Asyn, 

Thanks for the reply. 

The page discusses the hotfix kb/816542. 

However, the "hotfix available" link is not functional / highlighted, and the page says you have to submit a request to microsoft who may then send you the hotfix - where can the hotfix just be downloaded or do I have to go through more microrigmarole ?

JRvdP

Offline jrvdp

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #19 on: July 10, 2010, 02:32:24 PM »
furthermore there seems to be no way I can find to submit the hotfix request - I am a newbie and may be doing something stupid or wrong, but avast av is insisting onthe hotfix which I can't find ! Help.....

Offline Asyn

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #20 on: July 10, 2010, 04:27:09 PM »
furthermore there seems to be no way I can find to submit the hotfix request - I am a newbie and may be doing something stupid or wrong, but avast av is insisting onthe hotfix which I can't find ! Help.....

Please contact avast for further info, where to get it...
Maybe they have it on their servers, too..!??
http://www.avast.com/contacts
asyn

« Last Edit: July 10, 2010, 04:37:47 PM by Asyn »
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Offline jrvdp

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #21 on: July 10, 2010, 06:25:14 PM »
Hi Asyn,

Thanks for your reply

I've tried the various contact forms on the Avast website and they say my email address is invalid or that I am not authorised to communicate using the form.  WTF do I do now - any thoughts gratefully received.  Rupert

Offline Lisandro

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #22 on: July 10, 2010, 07:49:47 PM »
where can the hotfix just be downloaded or do I have to go through more microrigmarole ?
You need to request it to Microsoft.

I've tried the various contact forms on the Avast website and they say my email address is invalid or that I am not authorised to communicate using the form.  WTF do I do now - any thoughts gratefully received.  Rupert
Send an email to support (at) avast (dot) com
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Offline jrvdp

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #23 on: July 10, 2010, 08:00:57 PM »
Thanks mate

Offline Lisandro

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #24 on: July 10, 2010, 08:16:54 PM »
Thanks mate
You're welcome.
Don't give up. Ask for further help if you need.
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Offline Asyn

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #25 on: July 10, 2010, 09:51:15 PM »
Hi Asyn,
Thanks for your reply

You're welcome..!
Hope you can solve this...
asyn
Win 8.1 [x64] - Avast PremSec 20.9.2434.Beta#2 [UI.571] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
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Offline jrvdp

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #26 on: July 17, 2010, 11:02:31 AM »
Hi,

I've finally found the hotfix.  Micros*** have made it part of the hotfix rollup #1 for win2k with sp4

The rollup can be downloaded at

http://www.microsoft.com/downloads/details.aspx?FamilyId=B54730CF-8850-4531-B52B-BF28B324C662&amp;displaylang=en&displaylang=en

Many thanks to all of you who've tried to help. m Keep up the good work.

Rup

Offline Asyn

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #27 on: July 17, 2010, 07:01:39 PM »
Thanks for the feedback...!!
asyn
Win 8.1 [x64] - Avast PremSec 20.9.2434.Beta#2 [UI.571] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.4 - SB/CP/SL/DU.B
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Offline Big Master

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Re: Can't install Avast Free antivirus on Windows 2000 SP4
« Reply #28 on: September 17, 2010, 09:41:55 AM »
I wrote a Windows XP SP3 is over .... :o :o :o :o

"You can install avast! only after the hotfix KB816542 is installed."
Home PC 1: ASUS TUSL2-M | Celeron Tualatin (1340 MHz) | 512 MB RAM | Windows XP Professional SP3 Hun | Kaspersky Security Suite 2010 CBE
Home PC 2: IBM PC300 PC  | Intel Pentium III  (750 MHz) | 384 MB RAM | Windows 2000 Professional (SP4+UR1) Hun | avast! IS V6.0 (Disabled Firewall Module)