Hello, I seem to be having an issue converting my license file, I was converting mine and received the following email:
Dear customer,
we are sorry, but our records show no valid purchases
with the e-mail address you specified.
Please make sure the information you supplied is correct, and
the original purchase was carried out using this email address.
License key: *Hidden by recipient*
email address: *Hidden by recipient*
state: 0
Best regards,
the avast! team
My old email address got hacked some time ago and I have honestly forgot the address, but I need my license file because I wish to enjoy the full benefits of Avast 5. I do hope you will be able to help me.