Help Please... AV5 won't let OE download mail

[Barbnb]

I use Mailwasher to check my email & then download it with Outlook Express, I never had any problem with Avast 4 & then I upgraded to 5.... aaaaggghhh!!!

It wouldn't let Mailwasher or Outlook Express get my mail but I got Mailwasher sorted by adding a line to the .ini file to ignore Mailwasher, so that one is solved -BUT- the only way I can now download my email in OE is to disable Avast 5 which is crazy as its needed & defeats the purpose of an antivirus.

I have googled the net for the last 2 days trying to see if others have the same prob & read through the FAQs on Avast but I seem to alone on this.

My OS is Xp & I have the free/home Avast version.

**** Since I can get my mail if I disable it AV5... there has to be fix... any help please??

[doktornotor]

Disable any sort of encryption in OE.

I.e.:

POP3: port 110, no SPA or SSL or TLS or anything
IMAP: port 443, ditto
SMTP: port 25 or 587, ditto

[DavidR]

- Note avast's Mail Shield would scan the email traffic to MailWasher:
- Personally as a mailwasher pro user I have avast IgnoreProcess for mailwasher.exe. Since MailWasher doesn't download the complete email to do its analysis, it only downloads the headers, a small part of the body, it doesn't download images or attachments and it views what is downloaded in text only. Based on this I personally don't feel that any negligible risk worth scanning duplication, but the choice is yours.

By editing the EmailShield.ini file, [MailScanner] section using notepad. C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\EmailShield.ini

[MailScanner]
IgnoreProcess=MailWasher.exe add this line if you don't already have an IgnoreProcess line.

Save the changes to EmailShield.ini and exit, the avast self-defence module will ask are you sure about the changes, etc. answer Yes.

The above file location is for XP so you might need to find it on Vista, etc.

[Barbnb]

Thanks DavidR As said in my post I have already sorted Mailwasher out... that is not the problem

[Barbnb]

Ok just tried that and it didn't work 

Disable any sort of encryption in OE.

I.e.:

POP3: port 110, no SPA or SSL or TLS or anything
IMAP: port 443, ditto
SMTP: port 25 or 587, ditto

[doktornotor]

Well, didn't work doesn't really provide enough info here. Do you get any errors?

[Barbnb]

Sorry is this any better? This is the OE error:

The server responded with an error. Account: 'My Mail', Server: 'pop3.xtra.co.nz', Protocol: POP3, Server Response: '-ERR Cannot connect to POP server 124.108.96.66 (124.108.96.66:110), connect error 10061', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

[doktornotor]

Hmmm... close OE. go to Avast mail shield advanced settings, delete any accounts created there, run OE again and see if it helps. If not, post a screenshot of the settings from OE and Avast.