outlook express wont work for me?

[gerrythegreat]

Hello there,

I know there is another thread about this but I read it and it doesnt help me.


I just downloaded avast and now  my outlook express wont work. Any ideas? ty

[Lisandro]

Did you boot after installing?
Are you using windows 98 or XP?
Can you manually run Mail Protection Wizard (Start Menu ... avast antivirus ... MPW)?

[gerrythegreat]

yes I booted
I am using win 98
I did manually run the Mail Protection Wizard

When I open outlook express it  asks me to logon with my password over and over again.
 

[CharleyO]

Gerry - I remember reading a post in here where someone else had a problem with the re-occuring "login with password" problem. So, the answer is in the forum somewhere. Perhaps a better search would find it?

[Lisandro]

it asks me to logon with my password over and over again.

Try some procedures:
1. Configure the way you connect to Internet (dial-up or DSL)
    avast settings > Connections (Basic) and (Advanced)
2. See the Internet Settings for connections (generally: Tools > Options > Connections): do not dial, dial the standard connection, by LAN, etc.
3. Post here your email account settings (do not post your password and use 'generic' usernames). We can guide you...  

[gerrythegreat]

thanx everyone for posting. Just called my internet provider which is sympatico in canada here and they have a site where i can go check my email without using outlook.


thanks again

[bob3160]

gerrythegreat
There is only one problem with that. Where is your virus protection???  

[gerrythegreat]

avast is working just coudnt use outlook express is all.

[bob3160]

gerrythegreat
Let me re-fraze that.  Where is your virus protection for your e-mail if you read it on the net?

[gerrythegreat]

Wont avast kick in if I open something from my email site like it would on another site?

[bob3160]

If its a file yes.