Hi all,
I'm a long time user of Avast and have been building and configuring computers all my life... First time I've ever seen this. At first I thought I had somehow managed to get a virus, a trillion checks with every application and program I know of (and I know a lot) and nothing comes up. Okay, maybe DNS problem? Flushed DNS. Registered DNS. Rebuilt the TCP/IP stack. Tried to manually enter my DNS servers. By-passed the router and went directly to the cable modem. Called cable company.
The part that really confused me was I was able to do things like play videogames and pings to domain names WERE responding. So it wasn't an internet connection or DNS issue... It was a browser issue. Tried reinstalling Firefox. Didn't fix it.
Finally, I just say "well let's try to turn off firewall and anti-virus". And it works. After playing with it, it is the Avast 5 Web Shield that is causing the problem. With only that shield disabled, I have full browsing capability but with it on, I cannot get to any website at all. I can obviously browse around fine with the shield turned off but would prefer to have it on for the added security if at all possible.
Strange or is this a common problem with the new program update that came out today? I just installed it and things went haywire!
Anyone else with the same problem, please feel free to post. Also if you want more information from my system, let me know. I'll be happy to share what I have as far as logs and specifications.
Thanks in advance for your help.
Operating System: Windows 7 Ultimate 64-bit