Author Topic: Avast keeps turning it's self off  (Read 24806 times)

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ajjeru

  • Guest
Re: Avast keeps turning it's self off
« Reply #30 on: October 07, 2010, 06:49:52 PM »
Got the problem just now. Memory dump file size is 1 GB. It is not possible for me to upload that file due to my limited bandwidth. (256kbps). Any other solution?
Thanks

ajjeru

  • Guest
Re: Avast keeps turning it's self off
« Reply #31 on: October 11, 2010, 06:40:46 AM »
I am using Avast free 5 on my XPSp2 machine for last couple of months. Since last 15 days Avast started turning itself off. I have multiple HDDS with multiple OS. So tested entire PC with AVG Free. Avira & could not detect any virus. Then reformatted partition & installed XPSP2 fresh and installed Avast even before installing motherboard drivers.  Again Avast starte turning off. Checked system with Malwarebytes' Anti-Malware, Hitman, IOBit Security 360 & OTL. All the 3said system is free. Can you please help

( Tried to attach unp200273941.tmp.mdmp file. Forum is not accepting the file)



Got the problem just now. Memory dump file size is 1 GB. It is not possible for me to upload that file due to my limited bandwidth. (256kbps). Any other solution?
Thanks


Please help

goldeng8

  • Guest
Re: Avast keeps turning it's self off
« Reply #32 on: October 11, 2010, 05:30:04 PM »
Please help, the latest version of free Avast antivirus keeps stopping with errors. After restarting Avast, all works fine, until the next error.
I have tried repairing my install, and I use no other conflicting software. It is extra annpyoing, because it is hard to tell when avast stops working, and it just seems to happen randomly.

I find error logs and .dpm files in my Avast system directories. For instance the error log reads:

Fri Sep 24 16:25:18 2010  -> topLevelExceptionFilter addr=7858ccb5 code=c0000417
Fri Sep 24 16:25:18 2010 -> Calling generateExceptionReport
Fri Sep 24 16:25:19 2010 -> Returning EXCEPTION_CONTINUE_SEARCH.

Tue Sep 28 14:03:24 2010 -> topLevelExceptionFilter addr=7c910a19 code=c0000005
Tue Sep 28 14:03:24 2010 -> Calling generateExceptionReport
Tue Sep 28 14:03:26 2010 -> Returning EXCEPTION_CONTINUE_SEARCH.

Sat Oct 02 15:36:49 2010 -> topLevelExceptionFilter addr=7c911766 code=c0000005
Sat Oct 02 15:36:49 2010 -> Calling generateExceptionReport
Sat Oct 02 15:36:49 2010 -> Returning EXCEPTION_CONTINUE_SEARCH.

Thu Oct 07 18:18:11 2010 -> topLevelExceptionFilter addr=6512a29c code=c0000005
Thu Oct 07 18:18:11 2010 -> Calling generateExceptionReport
Thu Oct 07 18:18:11 2010 -> Returning EXCEPTION_CONTINUE_SEARCH.

Mon Oct 11 16:43:07 2010 -> topLevelExceptionFilter addr=7c911780 code=c0000005
Mon Oct 11 16:43:07 2010 -> Calling generateExceptionReport
Mon Oct 11 16:43:07 2010 -> Returning EXCEPTION_CONTINUE_SEARCH.

goldeng8

  • Guest
Re: Avast keeps turning it's self off
« Reply #33 on: November 01, 2010, 10:28:25 AM »
thanks for your support ... >:(

I will uninstall Avast and try Antivir

SafeSurf

  • Guest
Re: Avast keeps turning it's self off
« Reply #34 on: November 02, 2010, 10:47:02 AM »
@ ajjeru,

Your post got lost in this very old thread.  Your last question was asking to send the dump file to the forum, which I instructed you on 10/06/10 was incorrect and gave you the information where to send it.  I will give it to you again:

- ZIP the file \windows\memory.dmp (try to name it uniquely) and upload it to the following ftp site: ftp.avast.com/incoming (note you don't have read access to the site, only write).
----------------------------------------------------------------------------------------------------------------
Any other posters wishing to post regarding a similar issue needs to open a new thread.  Thank you.