Hi Neutronix,
I see that you have had this problem for a while and it is unresolved. Questions:
Where did you get the file to download Avast?
What other security software do you have on your system? What did you have in the past on your system?
Have you scanned your system with an on-demand scanner like
free MBAM
http://www.malwarebytes.org/? If not, do a Full Scan and if anything comes back positive, report the results back here.
I know you have uninstalled and installed in the past, but I want you to do it again, but I'm giving you the link to download the file. This way you will have a
CLEAN install.
Please follow these instructions:
1. Save a copy of newest version of Avast (
5.0.594) for the version you need and save it to your HDD:
Free –
http://files.avast.com/iavs5x/setup_av_free.exe Pro –
http://files.avast.com/iavs5x/setup_av_pro.exeAIS –
http://files.avast.com/iavs5x/setup_ais.exe 2. Download the Avast Uninstall Utility, aswClear5.exe
http://www.avast.com/uninstall-utility and save it to your HDD (it has uninstall tools for both 4.0 and 5.0).
3. Disconnect from the Internet at this time.
4. Uninstall Avast through "Add/Remove Programs".
5. Boot into
Safe Mode and run the Avast Uninstall Tool.
6.
Reboot twice.
7. Clean your computer up (clean up cache, etc.).
8. Install the newest version of Avast and
reboot twice.
9. Get Internet access and update Avast definitions.
10. Register your copy or add the license key for Free, Pro or AIS.
11. Reset your settings, if needed.
12. Run a scan (try a Full System Scan initially to check for malware).
Please post your results. Thank you.