I have several portable apps in my PC that are identified by Avast as viruses. Some of those apps I have downloaded from
http://www.nirsoft.net .
I'm not saying Avast is completely wrong about these apps, since it *is* possible that those apps have some "virus-like" behavior. But from my point of view, in my PC Avast 5 is giving a FP in these cases.
When Avast presents the options (I have set it to ask me when it finds a virus), I can see options like "delete", or "block" or "move to chest".
If I want Avast to proceed with any other option than those 3 (sth like "skip" or "cancel" or "add to exceptions" or sth else), I have to click at the little upright "X" of the opened dialog.
The little "x" is not located in the area where the user is reading, obviously. So I would like you to consider adding options (like the ones I mentioned above) to the "reading area", so the user could *clearly* see that there *are* other options, specially when the user decides that this is a FP.
Possible options to add are:
- "skip" (meaning not to block/stop the action triggered by the scanned file; let it continue; and let Avast continue scanning/working until the next "episode").
- "add to exceptions" (meaning: add this file/event to the "exceptions list" but stop additional actions triggered by the scanned file).
- "add to exceptions and continue" (meaning: add to exceptions and continue, like the "skip" option).
Maybe only *part* of these options are really useful. You could evaluate this by yourself. I'm not saying they are fundamental options, but IMHO the upright "X" (cancel) option should be available in a more viewable manner.
Maybe just adding text explaining that the user has the option to cancel by using the upright "X" would be enough. This of course would be useful for newbies, or for those that did not see the "X" at the corner. In my case, I already saw it
Thank you in advance.