« previous next »
Pages: [1]   Go Down

Author Topic: Can't create a ticket  (Read 1860 times)

0 Members and 1 Guest are viewing this topic.

billkelley

  • Guest
Can't create a ticket
« on: May 14, 2010, 12:42:55 AM »
Oct 8, 2009 I purchased Avast Pro. I have my emails and ticket info, but when I submit a trouble ticket it says that my email address is not found in the Avast database. I purchased it, and can't upgrade. This is a nightmare. Certainly not what I expect from Avast.
Logged

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: Can't create a ticket
« Reply #1 on: May 14, 2010, 01:27:27 AM »
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Can't create a ticket
« Reply #2 on: May 14, 2010, 03:12:11 AM »
Why do you need to use that email?
Did you try to add your license file?
Logged
The best things in life are free.
Pages: [1]   Go Up
« previous next »