Norton Antivirus problem solved

[sandys]

I'm new to AVAST.  I can see that I may have made a mistake with my Norton Systemworks.  I removed Norton AV, because I wanted to try this, but the rest of it is still on.  

Is there some reason I should take it all offf?  Is this the reason that with my first scan, all the stuff in the Norton protected bin, which I did not put IN there, is coming back "unable to scan!"?

Some files are not scanning at all.  

Thanks.

Sandys

[bob3160]

Hi sandys,
Welcome to the Forums. It was ok to leave Norton Utilities on your system. Norton protected bin, as it's name implies, is a protected file and can't be read by Avast!. It's normal and ok.
You said you didn't select the protected bin and you didn't. that's the default selection and can be changed by you.

[Lisandro]

Is there some reason I should take it all off?

No, you can have all other stuffs... Just NAV is incompatible with avast.

Is this the reason that with my first scan, all the stuff in the Norton protected bin, which I did not put IN there, is coming back "unable to scan!"?

See what Bob said... You can empty that files (right click the Recicly Bin) and run the scan