I am currently using avast! Free Anti-Virus, and I never payed attention that some of my Real-Time shields never work until I decided to check the Real-Time Shields tab in the window.
The strange thing is that some real-time shields are up and running, while others have an operational status of "UNKNOWN".
Here is the list of the real-time shields and their statuses, according to avast!
File System Shield --> Unknown
Mail Shield --> Running
Web Shield --> Running
P2P Shield --> Unknown
IM Shield --> Unknown
Network Shield --> Running
Behavior Shield --> Running
Along with that, when I try to click "Start" on a shield with an unknown operation status, I get a pop-up saying:
Unable to start the [shield type] Shield! Shield Unreachable.
How and why is this unreachable? I have no viruses or malware for I scanned my local drives thoroughly using avast!.
My System Specifications:
OS : Windows XP Service Pack 3
CPU : AMD Athlon 3400+ 64 Processor
RAM : 1.0 GB DDR
General Manufacturer : HP Media Center PC m1295c
Other Security Systems Installed:
-1- Norton Anti-Virus (de-activated and disabled)
-2- Norton Personal Firewall 2004 (active)
-3- avast! Free Anti-Virus 5.0.545 , Registered to Software
I hope I can get a response as soon as possible with as much details you can provide. Thank you so much for reading my concern