Error Message

[iankb]

Getting error message on opening MS Outlook as follows:

The add-in C:\Progra~1\ALWILS~1\AVAST32\Avoutext.dll could not be installed otr loaded

Weirdly it works fine on my profile - the error message only appears when my girlfriend logs in!

Any ideas?

[Michal Zrůbecký]

 1. Close MS Outlook.
 2. Delete avast32 item in
    HKLM\Software\Microsoft\Exchange\Client\Extensions registry via REGEDIT.EXE
 3. Search for and delete extend.dat file

[iankb]

Gee, that was fast! Thanks, will try tonight!

[iankb]

yep, that worked! But doesn't it mean that Outlook is no longer protected?? The Avast plugin doesn't appear when I start Outlook now...

[Vlk]

Do you have avast32 3.0 or avast 4?
If you have avast 4 and Outlook XP, you may want check out the following thread: http://www.avast.com/forum/index.php?board=2;action=display;threadid=525;start=0

Hope this helps,
Vlk

[iankb]

I Have Avast 4.0. I'll check out that link now...

[iankb]

That dll isn't in Outlook. Think I'll try uninstalling and reinstalling...