Author Topic: Unable to Eject External hard drive safetly  (Read 13466 times)

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Offline bikemanAMD

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Unable to Eject External hard drive safetly
« on: May 25, 2010, 02:19:32 PM »
Unable to eject External hard drive safely...even after a reboot when nothing is accessing it, tried disabling Avast 5.0.545's shields and still no go.   

This operating system Windows Vista 32bit, External drive is a Seagate Freeagent 320gb

Any advice is appreciated

Windows 8.1 Pro with Media Center- AMD A6-3620 APU/Radeon 6530D, 8gb DDR3 ram, 1tb hard drive-Avast 9.0.2018  Windows 8.1  Pro 64bit, Windows 8 Firewall
Secondary Laptop: XP 32bit, 60gb hard drive-Avast 9.0.2018
Acer Netop W7 (32bit) 320gb hard drive, Avast 9.0.2018

Offline Lisandro

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Re: Unable to Eject External hard drive safetly
« Reply #1 on: May 25, 2010, 02:55:24 PM »
Use Unlocker to see what is blocking the media.
Run "No action" (i.e., does not delete) with "Unlock" every process.
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Offline bikemanAMD

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Re: Unable to Eject External hard drive safetly
« Reply #2 on: May 25, 2010, 07:45:43 PM »
Ok will give that a shot then, and that should work i'm sure

last night disconnected it without safely ejecting again, since didn't wanna leave the external running 24 hours again, i did the night i have a backup in a few hours, but normally i dislike doing that

This will help out with that i'm sure

Windows 8.1 Pro with Media Center- AMD A6-3620 APU/Radeon 6530D, 8gb DDR3 ram, 1tb hard drive-Avast 9.0.2018  Windows 8.1  Pro 64bit, Windows 8 Firewall
Secondary Laptop: XP 32bit, 60gb hard drive-Avast 9.0.2018
Acer Netop W7 (32bit) 320gb hard drive, Avast 9.0.2018

Offline pk

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Re: Unable to Eject External hard drive safetly
« Reply #3 on: May 25, 2010, 09:20:57 PM »
...but normally i dislike doing that

Me neither, I usually unplug my external HDD when I put the notebook to sleep, so it's already flushed & parked.

Anyway, try Process Explorer tool (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx), execute it, press Ctrl+F, insert X: (assuming your external HDD is X:), press enter and see which processes have opened file handles on this volume.
« Last Edit: May 25, 2010, 10:19:59 PM by pk »

Offline bikemanAMD

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Re: Unable to Eject External hard drive safetly
« Reply #4 on: May 25, 2010, 10:17:41 PM »
Yeah unlocker was reported as infected according to download area, so scratch that one i guess, will try Process Explorer and when i goto eject the drive later tonight, i'll see what it says--might hook it up with my second Desktop later that is runing another antivirus for testing purposes, and see if it allows ejection with that one just as a test lol
Windows 8.1 Pro with Media Center- AMD A6-3620 APU/Radeon 6530D, 8gb DDR3 ram, 1tb hard drive-Avast 9.0.2018  Windows 8.1  Pro 64bit, Windows 8 Firewall
Secondary Laptop: XP 32bit, 60gb hard drive-Avast 9.0.2018
Acer Netop W7 (32bit) 320gb hard drive, Avast 9.0.2018

Offline Lisandro

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Re: Unable to Eject External hard drive safetly
« Reply #5 on: May 26, 2010, 12:32:34 AM »
Yeah unlocker was reported as infected according to download area
Unlocker? It's clean...
http://ccollomb.free.fr/unlocker/
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Offline bikemanAMD

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Re: Unable to Eject External hard drive safetly
« Reply #6 on: May 26, 2010, 03:09:30 PM »
Here is a screenshot i took with IE 8, when i clicked on that Link

Provided by Tech

Even a download thru Filehippo.com for Unlocker, came up with the same message...So didn't grab the file, and left it alone
Windows 8.1 Pro with Media Center- AMD A6-3620 APU/Radeon 6530D, 8gb DDR3 ram, 1tb hard drive-Avast 9.0.2018  Windows 8.1  Pro 64bit, Windows 8 Firewall
Secondary Laptop: XP 32bit, 60gb hard drive-Avast 9.0.2018
Acer Netop W7 (32bit) 320gb hard drive, Avast 9.0.2018

Offline nmb

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Re: Unable to Eject External hard drive safetly
« Reply #7 on: May 26, 2010, 03:18:39 PM »
This portable hdd thing happens to me too. Will check today and post later.

Unlocker :It will detect the error when files are not deletable nothing else.

Try the process explorer as pk suggested. I too will try.

nmb

Offline spg SCOTT

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Re: Unable to Eject External hard drive safetly
« Reply #8 on: May 26, 2010, 03:50:19 PM »
I have this in the past...and I couldn't work out why...

On my vista machine, before I could attribute it occasionally to the File System Shield, but now I am not sure, I haven't tested it in a while...

There was a similar thread: http://forum.avast.com/index.php?topic=59401

On another note, Unlocker...I think the alert is wrong...
I find it weird that IE8 will load the page and then bring up this alert... (I see the page load briefly and then the alert... ::))
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Offline Lisandro

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Re: Unable to Eject External hard drive safetly
« Reply #9 on: May 26, 2010, 03:56:49 PM »
Page is clean. I won't post a live link to malware...
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Offline bikemanAMD

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Re: Unable to Eject External hard drive safetly
« Reply #10 on: May 26, 2010, 06:21:10 PM »
Ok will give it another shot, does find it weird IE 8 would load the page, and pop up that red alert, may try to get the file on my second Desktop

though I use IE 8 on every PC here, so i guess i'll see what i can do with it, as for using Process explorer that worked fine to disconnect the drive from both PC's, haven't tried it with the laptop yet though, but i may sometime soon

Ok On Second Desktop PC, Running Windows XP Sp3, and MSE--Page Loaded, then about less than 5 minutes, changed back to Red Page, and reported as unsafe message popped up--so thinking that fixed it was wrong, Perhaps an issue with IE 8.0

Main PC with Avast 5.0.545 kept popping up the red alert that i posted the screen shot of before.

Ok gonna grab the file if it lets me, and put it on flash drive, but so far can't get past the red alert lol, but gonna keep trying to figure out why it's happening


« Last Edit: May 26, 2010, 06:25:19 PM by bikemanAMD »
Windows 8.1 Pro with Media Center- AMD A6-3620 APU/Radeon 6530D, 8gb DDR3 ram, 1tb hard drive-Avast 9.0.2018  Windows 8.1  Pro 64bit, Windows 8 Firewall
Secondary Laptop: XP 32bit, 60gb hard drive-Avast 9.0.2018
Acer Netop W7 (32bit) 320gb hard drive, Avast 9.0.2018

Offline Lisandro

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Re: Unable to Eject External hard drive safetly
« Reply #11 on: May 26, 2010, 07:34:15 PM »
My IE is giving the same warning.
Seems to be Microsoft related... (phising filter?).
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Offline spg SCOTT

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Re: Unable to Eject External hard drive safetly
« Reply #12 on: May 26, 2010, 07:36:09 PM »
Just had this...

tried disabling avast, nothing happened...so don't know...

Process Explorer showed nothing...Unlocker doesn't work on 64bit... ::)

Eventually I opened up 'Computer', right clicked the drive and pressed eject...and it worked...

I wonder, why didn't the safely remove thing in the tray work...


About the unlocker site, yes it is MS, it has previously been reported for some reason from what I gather...you can use another browser though...
“There is a computer disease that anybody who works with computers knows about. It's a very serious disease and it interferes completely with the work. The trouble with computers is that you 'play' with them!”Richard Feynman

Offline scythe944

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Re: Unable to Eject External hard drive safetly
« Reply #13 on: May 26, 2010, 07:39:32 PM »
I'm pretty sure the "eject" function within explorer is the same thing as the system tray, I guess it was just a coincidence that it worked.

Whenever I have this problem (and it's pretty frequent for all windows machines) I just make sure no copies are taking place and that nothing is accessing it and I pull the drive.  Hasn't hurt anything yet, but I'm sure it might one day.
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline spg SCOTT

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Re: Unable to Eject External hard drive safetly
« Reply #14 on: May 26, 2010, 07:43:31 PM »
Well that is what I thought...same function, different location...I don't know...

I normally shut the machine down...at least you know then that it is not being accessed...

“There is a computer disease that anybody who works with computers knows about. It's a very serious disease and it interferes completely with the work. The trouble with computers is that you 'play' with them!”Richard Feynman