Author Topic: Unable to Eject External hard drive safetly  (Read 13673 times)

0 Members and 1 Guest are viewing this topic.

Offline scythe944

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2913
    • My Tech Blog
Re: Unable to Eject External hard drive safetly
« Reply #15 on: May 26, 2010, 07:46:04 PM »
I guess that works if you have the ability to shut it down.

Servers are another beast though...  ;D
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline nmb

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3060
Re: Unable to Eject External hard drive safetly
« Reply #16 on: May 26, 2010, 08:12:38 PM »
Guys,

I don't think unlocker will show what is locking the usb drive. It only catches the errors when files are undeletable.  :-\

nmb

Offline pk

  • Avast team
  • Super Poster
  • *
  • Posts: 2085
Re: Unable to Eject External hard drive safetly
« Reply #17 on: May 26, 2010, 08:15:20 PM »
Guys, let's try Process Explorer, it will show you the opened handles on that USB volume...

Thanks

Offline bikemanAMD

  • Sr. Member
  • ****
  • Posts: 343
Re: Unable to Eject External hard drive safetly
« Reply #18 on: May 26, 2010, 09:26:34 PM »
Process Explorer seemed to have to work this time when i tried it, so i guess will keep copy of that on a flash drive and if i need to use it on other PC's i have it.

External is used for weekly backups, and Monthly Vista Backups from 2 PC's, and misc download storage here

wonder if cause of mine has network shares for the Vista backups from 2 other Vista Pc's in the household, thats why on mine maybe it said cannot eject
« Last Edit: May 26, 2010, 09:29:45 PM by bikemanAMD »
Windows 8.1 Pro with Media Center- AMD A6-3620 APU/Radeon 6530D, 8gb DDR3 ram, 1tb hard drive-Avast 9.0.2018  Windows 8.1  Pro 64bit, Windows 8 Firewall
Secondary Laptop: XP 32bit, 60gb hard drive-Avast 9.0.2018
Acer Netop W7 (32bit) 320gb hard drive, Avast 9.0.2018

Offline YoKenny

  • Serious Graphoman
  • **
  • Posts: 8786
Re: Unable to Eject External hard drive safetly
« Reply #19 on: May 26, 2010, 10:07:13 PM »
@ bikemanAMD

I am curios why you you do not go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice. ???
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline nmb

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3060
Re: Unable to Eject External hard drive safetly
« Reply #20 on: May 27, 2010, 05:05:21 AM »
Here you go pk. See pic. Who's blocking it from ejecting?

nmb

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67274
Re: Unable to Eject External hard drive safetly
« Reply #21 on: May 27, 2010, 05:07:14 AM »
avast eh eh...
The best things in life are free.

Offline nmb

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3060
Re: Unable to Eject External hard drive safetly
« Reply #22 on: May 27, 2010, 05:08:36 AM »
You are right Tech. What next?

nmb

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67274
Re: Unable to Eject External hard drive safetly
« Reply #23 on: May 27, 2010, 05:14:46 AM »
Indeed I don't see a solution... I think it's not the self-defense who will solve this.
Seems to be related to the permanent cache...
But pk is the one to solve this.
The best things in life are free.

Offline nmb

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3060
Re: Unable to Eject External hard drive safetly
« Reply #24 on: May 27, 2010, 05:20:52 AM »
Or is it related to sandbox storage?

pk, where are you??

nmb

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67274
Re: Unable to Eject External hard drive safetly
« Reply #25 on: May 27, 2010, 02:16:12 PM »
Oh, yeah, the sandbox...
The best things in life are free.

Offline pk

  • Avast team
  • Super Poster
  • *
  • Posts: 2085
Re: Unable to Eject External hard drive safetly
« Reply #26 on: June 12, 2010, 03:18:21 PM »
nmb: thanks for posting that screenshot. I think what might have gone wrong, but I'd like to be sure: when you'll get the same results in Process Explorer (i.e. System process is holding "aswSnx private storage" handles), could you please execute http://public.avast.com/~kurtin/osrbang.exe, press that harmless button ;D, compress & upload memory.dmp to our ftp? Thanks a lot!

Offline nmb

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3060
Re: Unable to Eject External hard drive safetly
« Reply #27 on: June 12, 2010, 04:47:55 PM »
Hello pk,

Ya will do that. Gimme sometime.

nmb

Offline nmb

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3060
Re: Unable to Eject External hard drive safetly
« Reply #28 on: June 12, 2010, 05:26:06 PM »
It failed to start and load the driver - in both elevated user rights and low rights.
It could not bang! ;D

nmb
« Last Edit: June 12, 2010, 05:27:47 PM by nmb »

Offline pk

  • Avast team
  • Super Poster
  • *
  • Posts: 2085
Re: Unable to Eject External hard drive safetly
« Reply #29 on: June 12, 2010, 05:29:58 PM »
hmmm, interesting... could you please generate kernel dump manually? [rightmost Ctrl+press Scroll Lock twice], see: http://msdn.microsoft.com/en-us/library/ff545499.aspx

Thanks.