Author Topic: help!!!!!! i can't view the page when i open the webguard  (Read 3314 times)

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Offline anycall_2046

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help!!!!!! i can't view the page when i open the webguard
« on: May 18, 2010, 09:53:22 AM »
my os is win7, and i must use the drcom to connect the internet, after i installed the avast 5 free ,i found i can't any web page, untill i close the web guard.

so , what can i do next ? i don't want to del the web guard

the drcom's website :www.doctorcom.com.cn

Offline Lisandro

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Re: help!!!!!! i can't view the page when i open the webguard
« Reply #1 on: May 20, 2010, 08:04:51 PM »
Can you post a link to the Web Guard product?
http://www.doctorcom.com/en/product.php does not list it (apparently).
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Offline anycall_2046

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Re: help!!!!!! i can't view the page when i open the webguard
« Reply #2 on: May 26, 2010, 01:53:58 AM »
Can you post a link to the Web Guard product?
http://www.doctorcom.com/en/product.php does not list it (apparently).

sorry, i don't understand clearly. in fact, i receive the software(drcom) from my college, as the software didn't afford itself apparently in its website,thus i can't afford the exactly address about the software
 i can give u the setup package, but how can i upload it?

Offline mathboyx215

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Re: help!!!!!! i can't view the page when i open the webguard
« Reply #3 on: May 26, 2010, 03:05:53 AM »
I think the op means that he/she can't browse the web while the web shield is running.
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Offline Lisandro

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Re: help!!!!!! i can't view the page when i open the webguard
« Reply #4 on: May 26, 2010, 03:18:20 AM »
We need much more info to follow: operational system, firewall, old antivirus (before avast), what happens if she disable the firewall or WebShield, etc.
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Offline anycall_2046

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Re: help!!!!!! i can't view the page when i open the webguard
« Reply #5 on: May 26, 2010, 07:09:09 AM »
We need much more info to follow: operational system, firewall, old antivirus (before avast), what happens if she disable the firewall or WebShield, etc.

os: win7 professor
firewall: win7 firewall
old antivirus: n/a
as i have said, when the web guard is running, i can't view any pages in the wan

Offline Gargamel360

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« Last Edit: May 26, 2010, 07:32:29 AM by Gargamel360 »
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