Author Topic: How to remove log files manualy  (Read 14539 times)

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anson

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How to remove log files manualy
« on: May 27, 2010, 02:32:36 AM »
How to remove log files manualy in avast 5 internet security?

Offline Lisandro

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Re: How to remove log files manualy
« Reply #1 on: May 27, 2010, 02:45:21 AM »
Disable the self-defense module. Delete the files. Enable the self-defense again.
You can set the log size limit.
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anson

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Re: How to remove log files manualy
« Reply #2 on: May 27, 2010, 03:53:48 AM »
How about the firewall logs? I can't clear the log.

Offline Lisandro

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Re: How to remove log files manualy
« Reply #3 on: May 27, 2010, 04:00:06 AM »
Can you disable the firewall?
Which is the file specifically?
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anson

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Re: How to remove log files manualy
« Reply #4 on: May 27, 2010, 04:08:49 AM »
Yea I have already disabled the firewall.

The logs created by avast firewall, that is I want to delete.

Offline Lisandro

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Re: How to remove log files manualy
« Reply #5 on: May 27, 2010, 04:38:55 AM »
Clear log button on the right bottom will do the job, won't it?
Only few files will remain in the log folder if you disable the self-defense and direct delete.
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randunyogo

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Re: How to remove log files manualy
« Reply #6 on: May 27, 2010, 05:44:00 AM »
the clear log doesnt work for some people

Offline Lisandro

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Re: How to remove log files manualy
« Reply #7 on: May 27, 2010, 02:15:19 PM »
the clear log doesnt work for some people
What do you mean? What is the error message?
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Offline lukor

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Re: How to remove log files manualy
« Reply #8 on: May 27, 2010, 05:36:02 PM »
Hi, sorry for the clean log button, it really has problems. Unfortunately, for the log files to be deleted you have to stop all avast serviceses and processes. Which means:

1. disable self-defence
2. net stop "avast! Antivirus"
3. net stop "avast! Firewall"
4. taskkil /F /IM "avastui.exe"

now you can delete the files, the start avastui from avast installation folder, and click the FIX NOW button.

Hermite15

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Re: How to remove log files manualy
« Reply #9 on: May 27, 2010, 07:07:53 PM »
Hi, sorry for the clean log button, it really has problems. Unfortunately, for the log files to be deleted you have to stop all avast serviceses and processes. Which means:

1. disable self-defence
2. net stop "avast! Antivirus"
3. net stop "avast! Firewall"
4. taskkil /F /IM "avastui.exe"

now you can delete the files, the start avastui from avast installation folder, and click the FIX NOW button.

yeah that's exactly what I've been doing a few times...the main problem remaining the incredible big amount of supposed blocked connections...could it be that the "clear" buttons doesn't work because of that, is it related at all?

Offline lukor

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Re: How to remove log files manualy
« Reply #10 on: May 30, 2010, 01:35:46 PM »
Sorry for that, the clear button will be fixed in the next program update.

JSN

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Re: How to remove log files manualy
« Reply #11 on: May 30, 2010, 02:03:55 PM »
Quote from: lukor
1. disable self-defence
2. net stop "avast! Antivirus"
3. net stop "avast! Firewall"
4. taskkil /F /IM "avastui.exe"

Hi, for 2 & 3, what do you mean by "net" stop ?
For 4, is it command type in DOS or RUN ? type all the words inclusive " "?

Offline Lisandro

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Re: How to remove log files manualy
« Reply #12 on: May 30, 2010, 08:28:04 PM »
Hi, for 2 & 3, what do you mean by "net" stop ?
A command to run in the command line window (what you're calling DOS...).

For 4, is it command type in DOS or RUN ? type all the words inclusive " "?
Yes.
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JSN

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Re: How to remove log files manualy
« Reply #13 on: May 31, 2010, 02:26:05 PM »
Thanks Tech.  :-*

1. I have unchecked the self-defense box.

2. & 3. When I typed the command in DOS and press enter, it said Access is denied !  ;D

Offline Lisandro

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Re: How to remove log files manualy
« Reply #14 on: May 31, 2010, 02:37:08 PM »
2. & 3. When I typed the command in DOS and press enter, it said Access is denied !  ;D
Run DOS as administrator (http://www.howtogeek.com/howto/windows-vista/run-a-command-as-administrator-from-the-windows-vista-run-box/).
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