Author Topic: Avast error-system restore  (Read 5527 times)

0 Members and 1 Guest are viewing this topic.

avastuser196

  • Guest
Avast error-system restore
« on: May 29, 2010, 05:17:46 AM »
I am an avast user (v.5.0) and recently a duplicate file deleter was run (with permission) on my computer that deleted all duplicate files in the system. I found that it had deleted duplicates on the desktop and all over the place so I did a system restore to the day before. I finished system restoring and when the computer started up again, I found that Avast was not working (according to the Windows Security Center). I clicked the "turn on" button and pressed continue, run, etc. and a message box came up that said "File system shield provider not found". I cannot seem to turn Avast on.

Gargamel360

  • Guest
Re: Avast error-system restore
« Reply #1 on: May 29, 2010, 05:41:42 AM »
This was just discussed earlier, here and elsewhere, see: http://forum.avast.com/index.php?topic=58973.0
Seems touch-and-go, some users report problems, others not.
Did you try a simple reboot yet? (no offense, but many seem to not consider this)
You might also want to try a repair, go2 Add/Remove, click on Avast! then Change/Remove (or uninstall/change, depending on op system), choose the repair option then follow the steps.
« Last Edit: May 29, 2010, 05:43:28 AM by Gargamel360 »

avastuser196

  • Guest
Re: Avast error-system restore
« Reply #2 on: May 29, 2010, 05:11:42 PM »
Reboot didn't solve it...if I reinstall it will I have to purchase it again?

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89053
  • No support PMs thanks
Re: Avast error-system restore
« Reply #3 on: May 29, 2010, 05:50:22 PM »
No you won't have to purchase it again.

You did save the email with the license information and also the license.avastlic file (used to register your avast version) ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

avastuser196

  • Guest
Re: Avast error-system restore
« Reply #4 on: May 30, 2010, 07:45:34 PM »
Where should I download it? If I download the trial version is there a place where I can enter the access key from my email? (the first one I got before it stopped working)

Hermite15

  • Guest
Re: Avast error-system restore
« Reply #5 on: May 30, 2010, 07:56:41 PM »
Where should I download it? If I download the trial version is there a place where I can enter the access key from my email? (the first one I got before it stopped working)

just like you did last time you installed it ;)

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89053
  • No support PMs thanks
Re: Avast error-system restore
« Reply #6 on: May 30, 2010, 08:08:45 PM »
Where should I download it? If I download the trial version is there a place where I can enter the access key from my email? (the first one I got before it stopped working)

How to register avast 5 pro on page 7 - 8
http://files.avast.com/files/documentation/quick-start-guide-pro-en-ww.pdf also see http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security