The quality of the service of the analysts needs to be improved

[Maxx_original]

Henrique, i'll tell you something what you probably don't want to hear - we simply can't fully satisfy all of our users (even when we're constantly trying to achieve that).. i'm aware of the problem with banker trojans in Brazil (sometimes i think it is the only malware type ever seen in Brazil), but - similarly to the rogue scene - there are tons of new samples every day and they're difficult to detect proactively or even generically.. same name used by Avira for your three samples does not imply they're binary similar/equivalent (and that's what matters when we're talking about similarity from the detection point of view) and it even does not imply that the samples were precisely analysed and put together based on the analysis results.. anyway, we would apreciate your advices (which URLs are used to collect stolen data, if you have some hints regarding this, which places on user machines are mostly occupied by the most videspread bankers etc)..

[YoKenny]

@ Maxx_original

Who said You can please some of the people some of the time all of the people some of the time some of the people all of the time but you can never please all of the people all of the time?
http://wiki.answers.com/Q/Who_said_You_can_please_some_of_the_people_some_of_the_time_all_of_the_people_some_of_the_time_some_of_the_people_all_of_the_time_but_you_can_never_please_all_of_the_people_all_of_the_time

[Henrique - RJ]

... same name used by Avira for your three samples does not imply they're binary similar/equivalent (and that's what matters when we're talking about similarity from the detection point of view) and it even does not imply that the samples were precisely analysed and put together based on the analysis results..

The trojans hosted on Rapidshare have the same name, same size, same icon, obtained from the same link and you say you that are not similar ?

Please review the trojans.

You need to improve the analysis made by automatic systems (sandbox ?).

... anyway, we would apreciate your advices (which URLs are used to collect stolen data, if you have some hints regarding this, which places on user machines are mostly occupied by the most videspread bankers etc)..

I did not understand.

[Henrique - RJ]

Proactive / retrospective test

(on-demand detection of virus / malware)

February / May 2010

www.av-comparitives.org

ProActive detection of new malware:

1.   Trustport, Panda           63%
2.   G DATA                       61%
3.   Kaspersky, Microsoft     59%
4.   AVIRA                         53%
5.   ESET NOD32, F-Secure  52%
6.   BitDefender, K7, eScan  50%
7.   Symantec                   43%
8.   McAfee                       38%
9.   AVG                           34%
10. Sophos                        32%   
11. Avast                         29%

http://www.av-comparatives.org/images/stories/test/ondret/avc_report26.pdf

[Gargamel360]

I realize you are just trying to enforce your point, but that has been posted already
http://forum.avast.com/index.php?topic=60554.0

[Henrique - RJ]

Where is the center of analysis, research and development of the Alwil ?

Avast will once again lose market share if not better.