That ad that you think is a paid service is for help the customer to learn more about our product and get further help if needed in any case
"To learn more about our product and get further help if needed" for a PRICE.
It's not a FREE service.
This is not in any way some charitable offering by AVAST Software.
It's not a public service as you're saying, in so many words.
It is an ADvertisement to SELL this outsourced third-party technical support and to place this AD in PAID customers' products all of a sudden is completely out of line.
If it were there before I purchased aIS I more than likely would've been put off and would've went with a competing security solution.
The fact that it's there now, after I purchased the product, is even more distasteful.
Sorry that you don't see things the same way!