I scanned my computer using Avast 5.0. I had 2 infections. One was eliminated with no problem, the other gave me a message
Error: Access is denied (5)
Any help would be greatly appreciated
There are many legitimate reasons for this and without the file name, location and malware name (assuming it is malware, which it may not be). I suspect it may simply have been unable to be scanned and the reason given is access denied, so we need more information.
What is the file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ?