Error: Acccess is denied (5)

[mbg241]

I scanned my computer using Avast 5.0. I had 2 infections. One was eliminated with no problem, the other gave me a message
Error: Access is denied (5)
Any help would be greatly appreciated

[wonder]

have you tried with a boot scan?

[Asyn]

Try a boot time scan with avast, if you're on a 32bit system.
You can also use free FileAssassin to get rid of the blocked file.
http://www.malwarebytes.org/fileassassin.php
Or use free Mbam to rescan and remove the threat.
http://www.malwarebytes.org/mbam.php
asyn

[DavidR]

I scanned my computer using Avast 5.0. I had 2 infections. One was eliminated with no problem, the other gave me a message
Error: Access is denied (5)
Any help would be greatly appreciated

There are many legitimate reasons for this and without the file name, location and malware name (assuming it is malware, which it may not be). I suspect it may simply have been unable to be scanned and the reason given is access denied, so we need more information.

What is the file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ?

[mbg241]

Message read
C:\ Program Files (x86)\IOL_Dialup_with_HS.EXE
Severity High
Status  Threat:Win32-gen

[Asyn]

Remove it...!!
asyn

[mbg241]

I'm downloading MBAM. Should I delete Avast before I use MBAM?

[Asyn]

I'm downloading MBAM. Should I delete Avast before I use MBAM?

No. Why should you do so..??
You can use free Mbam as on demand scanner without any problems with avast.
Many do so..!!
asyn