Author Topic: Error: Acccess is denied (5)  (Read 4294 times)

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Offline mbg241

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Error: Acccess is denied (5)
« on: June 05, 2010, 07:36:45 PM »
I scanned my computer using Avast 5.0. I had 2 infections. One was eliminated with no problem, the other gave me a message
Error: Access is denied (5)
Any help would be greatly appreciated

Offline wonder

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Re: Error: Acccess is denied (5)
« Reply #1 on: June 05, 2010, 07:41:15 PM »
have you tried with a boot scan?

Offline Asyn

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Re: Error: Acccess is denied (5)
« Reply #2 on: June 05, 2010, 07:44:54 PM »
Try a boot time scan with avast, if you're on a 32bit system.
You can also use free FileAssassin to get rid of the blocked file.
http://www.malwarebytes.org/fileassassin.php
Or use free Mbam to rescan and remove the threat.
http://www.malwarebytes.org/mbam.php
asyn
Win 8.1 [x64] - Avast PremSec 21.3.2458.Beta3 [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.10 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Error: Acccess is denied (5)
« Reply #3 on: June 05, 2010, 07:53:24 PM »
I scanned my computer using Avast 5.0. I had 2 infections. One was eliminated with no problem, the other gave me a message
Error: Access is denied (5)
Any help would be greatly appreciated

There are many legitimate reasons for this and without the file name, location and malware name (assuming it is malware, which it may not be). I suspect it may simply have been unable to be scanned and the reason given is access denied, so we need more information.

What is the file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ?
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.2.2455 (build 21.2.6096.648) UI 1.0.608/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mbg241

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Re: Error: Acccess is denied (5)
« Reply #4 on: June 05, 2010, 08:23:14 PM »
Message read
C:\ Program Files (x86)\IOL_Dialup_with_HS.EXE
Severity High
Status  Threat:Win32-gen

Offline Asyn

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Re: Error: Acccess is denied (5)
« Reply #5 on: June 05, 2010, 08:32:35 PM »
Remove it...!!
asyn
Win 8.1 [x64] - Avast PremSec 21.3.2458.Beta3 [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.10 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mbg241

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Re: Error: Acccess is denied (5)
« Reply #6 on: June 05, 2010, 08:42:08 PM »
I'm downloading MBAM. Should I delete Avast before I use MBAM?

Offline Asyn

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Re: Error: Acccess is denied (5)
« Reply #7 on: June 05, 2010, 08:49:03 PM »
I'm downloading MBAM. Should I delete Avast before I use MBAM?

No. Why should you do so..??
You can use free Mbam as on demand scanner without any problems with avast.
Many do so..!! ;)
asyn
Win 8.1 [x64] - Avast PremSec 21.3.2458.Beta3 [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.10 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0