Author Topic: Avast Bug Tracker  (Read 9211 times)

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Offline scythe944

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Avast Bug Tracker
« on: June 10, 2010, 08:55:06 PM »
I posted something about this before in another thread, but thought it might deserve it's own topic for discussion.

Currently, I see a bunch of stuff being worked on by Avast.  There are still bugs in the software, and they are working them out.

The only problem is that they're scattered in posts all over the place, and unless you search for a specific error code / problem, you'd never know that it was a bug.

I'm calling out to Avast software to think about using a bug tracking system to help us users find out what's been identified as a bug, what's being worked on, and what has been fixed.

There are plenty of open source options available.  Wordpress uses this: http://trac.edgewall.org/ and it looks pretty good.

Anybody else think it might be a good idea?
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

SafeSurf

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Re: Avast Bug Tracker
« Reply #1 on: June 11, 2010, 11:10:38 AM »
This may be something that you want to discuss in a PM with Vlk.  I believe it is something more appropriate for the devs. than the general users.  I think it's nice that you care enough to bring something like this to their attention to continue to improve avast.  :)

Hermite15

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Re: Avast Bug Tracker
« Reply #2 on: June 11, 2010, 12:17:23 PM »
public bug trackers are mostly used in the OSS community, and I don't know of any closed source software company using that. Don't get me wrong, bug trackers are fantastic (for Linux, Mozilla, Chrome...) but they mainly imply that the devs post on them together with the users reporting bugs and testing files, while the devs are sharing pieces of code in the open while attempting to resolve the bugs, and again, I doubt that a mainly closed source and commercial company like Avast can be interested. (on a side note, Avast 5 might integrate many oss but the core components are Avast, and closed source)

Offline Asyn

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Re: Avast Bug Tracker
« Reply #3 on: June 11, 2010, 12:22:54 PM »
You're right, Logos..!
Nevertheless, a simple bug-list would still be a good idea...
asyn
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
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Offline Lisandro

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Re: Avast Bug Tracker
« Reply #4 on: June 11, 2010, 08:43:29 PM »
The best things in life are free.

Offline Asyn

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Re: Avast Bug Tracker
« Reply #5 on: June 12, 2010, 09:35:40 AM »
Scythe, there is already...
http://bt.avast.com/login_page.php?return=main_page.php

Huh, wow..! Didn't know about that..! Thanks, Tech..!
Can users participate there or is it for the devs only..??
asyn
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lisandro

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Re: Avast Bug Tracker
« Reply #6 on: June 12, 2010, 03:30:55 PM »
Can users participate there or is it for the devs only..??
Just register and login ;)
The best things in life are free.

Offline Asyn

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Re: Avast Bug Tracker
« Reply #7 on: June 12, 2010, 06:33:17 PM »
Can users participate there or is it for the devs only..??
Just register and login ;)

Cool...! 8)
Thanks again..!! :)
asyn
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline scythe944

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Re: Avast Bug Tracker
« Reply #8 on: June 14, 2010, 04:39:35 PM »
I'll be darned.  ;D

Thanks Tech!
For generic computer (not avast) problems, you can also visit my forum for help: http://www.jacobytech.net/forum

Offline Asyn

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Re: Avast Bug Tracker
« Reply #9 on: June 14, 2010, 05:30:39 PM »
Hi Tech,
been there and registered...
Found out it needs cookies to work properly, but does it need js activated, too..??
asyn
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lisandro

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Re: Avast Bug Tracker
« Reply #10 on: June 14, 2010, 05:32:48 PM »
Hi Tech,
been there and registered...
Found out it needs cookies to work properly, but does it need js activated, too..??
asyn

Buttons and submission requires java script for that site... What's the problem?
The best things in life are free.

Offline Asyn

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Re: Avast Bug Tracker
« Reply #11 on: June 14, 2010, 05:41:52 PM »
Buttons and submission requires java script for that site... What's the problem?

Thanks Tech..!
No problem, just a question.. ;)
asyn
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Hermite15

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Re: Avast Bug Tracker
« Reply #12 on: June 14, 2010, 06:36:36 PM »
I'm stuck there, can't register anymore ;D pm'ed VLK, no answer ??? >>> I stupidly switched back to the first registration page, and clicked on proceed while I was in the middle of completing the registration process (with password etc...) on another page - the one you get to when you use the "one time link". Now this link isn't valid anymore, and "Logos" is already registered ??? with no password >>> reset doesn't work as no password was entered in the first place, so I'm just stuck, unless I register again with another username, and I don't want to ::) Any help appreciated ;)

spg SCOTT

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Re: Avast Bug Tracker
« Reply #13 on: June 14, 2010, 06:58:18 PM »
I am not sure this should even be posted...

I noticed this a while ago, in the signature of a dev, and after registering I realised that it is not something really suited for the likes of the users.
It is more for the use of the devs

As we register now, we can post, which is where I have a problem...soon I can see that everyone will be registering and posting in this unmoderated list.

I suppose if the accounts were initially generated with a read-only option then it would be better.

Scott

@Logos

I had a similar problem, apparently I had tried to register a while ago...had to make a new account at the time...

Hermite15

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Re: Avast Bug Tracker
« Reply #14 on: June 14, 2010, 07:05:19 PM »
I am not sure this should even be posted........It is more for the use of the devs

this was also a part of my pm to Vlk, same questions here ;)