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Carmel

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Not sure ....
« on: July 20, 2004, 09:02:53 AM »
what to do ...
I dwnld avast4 and it discovered 4 files infected,   :'(   I immediately put them in the virus chest, but now what do I do? ???
 Can you help me with a detailed solution?
Thanx
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Delta

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Re:Not sure ....
« Reply #1 on: July 20, 2004, 12:30:45 PM »
Leave them in the chest until you've answered these questions.
Where were the files and what are their names and which viruses are detected.
If you give more info I'm sure some of the experts will be along to help you.
« Last Edit: July 20, 2004, 12:35:37 PM by Delta »
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shgoh

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Re:Not sure ....
« Reply #2 on: July 20, 2004, 12:38:56 PM »
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Carmel

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Re:Not sure ....
« Reply #3 on: July 21, 2004, 08:11:16 AM »
Thanx ...for answering and heres the info you need to help me

I have WinMe

The following files are in the virus chest
File  _CACHE_002
Folder  c:\Windows\Profiles\Nance\Application                  Data\Mozilla\Firefox\Profiles\default.
virus description  Win32:Swen[Wrm]

File imscan.dll
Folder c\WINDOWS\SYSTEM\Active scan
virus     Win32:kuang2

File   pav.sig
virus     Win95:Matyas

File   pav.sig
Folder c:\WINDOWS\SYSTEM
virus           Win95:Matyas


This is all very confusing for me, how do I fix all this while its still in the chest?
You should also know I do not have a back up windows disc.  My puter was bought by an independent who builds their own and well you know the rest....
« Last Edit: July 21, 2004, 08:13:58 AM by Carmel »
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whocares

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Re:Not sure ....
« Reply #4 on: July 21, 2004, 10:24:57 AM »
Hi,

- the last 3 are "false positives" in PANDA-AV-files, for details see above Link or avast FAQ's

- SWEN was caught in your Browser-Cache ? rather weird..
are you maybe subscribed for newsgroups ?

Read some info on SWEN:
http://www.avast.com/eng/viruses/windows_viruses/win32swen.html
http://vil.nai.com/vil/content/v_100662.htm
TrendMicro
 
*

you can just leave the files in the chest (they are harmless there), or delete them,. if your PC & browser run OK after a couple of reboots..

do a full thorough scan with avast (archive-scanning enabled!)

Make sure that you  have all Windowsupdates applied !! ;)
« Last Edit: July 21, 2004, 07:07:01 PM by whocares »
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Offline bob3160

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Re:Not sure ....
« Reply #5 on: July 21, 2004, 04:15:58 PM »
Carmel
What browser are you using and what version?
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Carmel

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Re:Not sure ....
« Reply #6 on: July 23, 2004, 07:37:54 AM »
I use IE, and I'm really beginning to hate it.... >:(

Recently I bought the symantec Norton systems works and all my trouble started after I dwnld the software and I'm having sooo much trouble now with evreything.  I'm getting error pop ups constantly and my puter freezes and more weird things too.  I did remove NSW and sent it back for a refund.  
I've been so frustrated with this machine I actually saw myself throwing the darn thing out the window....but didn't and think I will forget about WinMe and upgrade it the XP...
What ya think ??? and as for browsers I do have netscape and firefox too .....Can a person actually delete IE from windows?
thanx a bunch for listening , I'll check in later. :)
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Offline bob3160

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Re:Not sure ....
« Reply #7 on: July 23, 2004, 08:02:36 AM »
Hi Carmel,
Sorry your having problems and welcome to the Forum.
Part of your problem is that Norton AntiVirus is not compatible with Avast! Wich means NAV has to be removed from your system. Unfortunately, just using the add/remove programs function does not remove all of NAV. The only way to do it is to go to the Symantec website and download their special program for deleting NAV.
Your second question reguarding Internet Explorer:
No you can't totally remove it from you system. it is needed to do the updates for your operating system.
Hope that helps.
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Carmel

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Re:Not sure ....
« Reply #8 on: July 23, 2004, 06:56:16 PM »
Thanx Bob,
Norton was [/i]installed and removed [/i] before I got avast....and my problems like I said are worse.  :'(
What ya think about upgrading to Win XP? I'd really like to hear what anyone thinks about that.
Carmel
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Offline bob3160

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Re:Not sure ....
« Reply #9 on: July 23, 2004, 08:39:34 PM »
My question still remains, how did you remove NAV?
Upgrading to XP will not necessarily fix your problem if the registry is still loaded with Norton and Symantec clutter.
Also, without knowing more about your system, I can't tell you if your system has what it takes to smoothly change over to XP.
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Carmel

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Re:Not sure ....
« Reply #10 on: July 24, 2004, 05:50:42 AM »
Let's see now,  I dwnld Norton systems works 2004, I already have on my system nortons firewall which was installed about May this year ( which has worked really well with no problems).   In the NSW is a norton go back, I installed that separately like the wizard said and thats what started all my problems.  I called my puter friend and he advised me to uninstall the "go back" and see if that would improve, and it sort of did some, but after about a day all kinds of stuff started like my msn wouldn't open and I'd have to reboot all the time... so I decided to remove norton system works completely. I did that by control panel add/remove programs.  
I called my friend and he pointed me to avast a free antivirus and thats how I came to be here.
As you know I'm still having difficulties.  I'm taking my tower in to my friend (who doesn't do this for free) ::) tomorrow morning.  He'll have it for a week I'm sure   :'(

He plans to clean her out fix all the errors my putor is sending me and make sure shes running well before he updates it to win XP.
This is my last evening for at least a week until I get my tower back.
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Carmel

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Re:Not sure ....
« Reply #11 on: July 31, 2004, 04:07:10 AM »
I'm back and I'm sorry to see no one answered my question....maybe someone could now. thanx for your time. :)
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Offline bob3160

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Re:Not sure ....
« Reply #12 on: July 31, 2004, 04:36:56 AM »
Hi Carmel,
Add/Remove does not uninstall Norton from your system. There are many things left in the registry that interfere with Avast!.
Please go to the Symantec WebSite and download their Uninstall program. After you've used that program to completely get rid of all traces. Reboot your computer.
Now go to ControlPanel ....   Add or Remove Programs..... Select Avast! AntiVirus ....   remove and then Choose REPAIR.

Reboot again.
That hopefully should take care of your problems. Please let me know how you make out.




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Carmel

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Re:Not sure ....
« Reply #13 on: August 01, 2004, 05:46:28 AM »
Hi Bob,
As I said previously, my puter was going in and I didn't have her all week. I got her back on Fri....
 My friend couldn't update it to XP , said he'd have to do it another time. So I got her home last night and wouldn't you know it all the other problems I was having were gone :) but I got a new set of problems instead.  Now I'm really pissed, called my friend >:( and told him HEY!! he said to bring her back and he would fix it .  Well Bob shes working really great now and I'm not going to upgrade her after all , but what I'm going to do is save up for a new tower with Win XP and this one can be a back up. ;D
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Offline bob3160

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Re:Not sure ....
« Reply #14 on: August 01, 2004, 01:07:54 PM »
Carmel
I'm glad to hear you've got the puter back but, sorry it wasn't upgraded. You might be better off getting a new one. Upgrades can sometimes be more expensive than just buying a new one.
I also have an old clunker as a back up just incase.
Right now my wife uses that as her game machine.
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
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