[Resolved] No Sound Pls help

[derick123]

currently using Avast Free Antivirus 5.0.545.... xp and i have enabled the sound settings but still dun have any sounds from avast including virus detected or virus definition update.....

[SafeSurf]

Try going to the avast GUI > Settings (upper right corner) > Sounds (left panel) > check to see if "Enable Avast Sounds" is checked.

[derick123]

yes it is checked..

[SafeSurf]

Is everything on that page of the Sound Settings checked off?

[derick123]

yeah everything is checked ....

[SafeSurf]

Do you have sound from your machine from other software (Windows turning on/off, etc.)?  Are your speakers on and working?

[igor]

If you navigate to
c:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\sounds\1033
(e.g. in Windows Explorer) and doubleclick on any of the sounds to play them - do you hear the sound?

[derick123]

i tried it but i cant hear any sounds. It says " The file requires MP3 ACM Codec to be installed"

[Lisandro]

Which is your media player?

[De Hollander]

How to troubleshoot sound problems in Windows XP
http://support.microsoft.com/kb/307918

[derick123]

For wav files it is Winamp Media player.....
Any suggestion?

[Lisandro]

Can you right click the mp3 file and try to open with Windows Media Player? Will it work?

[derick123]

ok... i played the wav files using windows media player. I can hear the sounds

[Lisandro]

Winamp MP3 ACM Codec should be installed I think.
Download it from a secure site (author, Winamp) or even test he installed in www.virustotal.com

[igor]

The codec is included in any newer operating system (even in Windows 2000).
Try to run the following commands (e.g. using the "Run" option in the Start menu):
regsvr32.exe l3codecx.ax
regsvr32.exe l3codeca.acm