Author Topic: Web Shield problems  (Read 2971 times)

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nik311296

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Web Shield problems
« on: September 22, 2010, 03:10:28 PM »
I have a litle problem ....
I am using avast free antivirus .....
When I start firefox he cant acess the internet.....
When i turn off the web shield he can acess the web.....
How to repair that ???????????

Offline DavidR

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Re: Web Shield problems
« Reply #1 on: September 22, 2010, 03:41:16 PM »
Do you use a proxy to connect to the internet ?

What avast version are you using 4.8 or 5.0 ?

This assume you have avast 5.
What is your firewall ?
Does it allow avastSvc.exe internet access ?
- If it does delete the entry for it and reconnect to the internet, this should force the firewall to ask permission again.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

XCMDX

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Re: Web Shield problems
« Reply #2 on: September 22, 2010, 03:48:59 PM »
I have the same problem, but I use Avast! internet security, and they've tried to help me, but they cant solve it
http://forum.avast.com/index.php?topic=64089.0

Offline Eddy

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Re: Web Shield problems
« Reply #3 on: September 22, 2010, 04:08:33 PM »
nik311296,
are you using a firewall and if so which one?
Have you checked the firewalls log file to see if anything from avast is blocked?
Since when did it start?

Offline DavidR

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Re: Web Shield problems
« Reply #4 on: September 22, 2010, 04:43:03 PM »
I have the same problem, but I use Avast! internet security, and they've tried to help me, but they cant solve it
http://forum.avast.com/index.php?topic=64089.0

I have made another reply in your topic, please stick to that one to avoid confusion in this topic.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security