Author Topic: Avast 5.0 Using 3.8GB of RAM  (Read 8151 times)

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AjCazz901

  • Guest
Avast 5.0 Using 3.8GB of RAM
« on: June 20, 2010, 12:47:39 AM »
I've been using Avast for a year or so now on this computer and it's worked great, but as of last night task manager has been saying it's using up 3.8GB of ram and 13% of my cpu at all times, even with all of the services paused. Also, I'm not positive it's related but my internet connection was drastically slower.  It has always used way less than that before and I'm curious as to why it would start doing it now... I ran a full scan and found nothing.  Right now I've uninstalled it and everything seems to look fine but I'm about to reinstall it and hope the problem is fixed... Anybody have the same problem before or know why it might have gone off the deep end? I use the latest version that the updater gets me btw.

AjCazz901

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #1 on: June 20, 2010, 01:01:23 AM »
I just reinstalled Avast 5.0 free and the problem is still occurring.

twl845

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #2 on: June 20, 2010, 01:07:12 AM »
How could Avast! use 3 GB of RAM by itself? Something ain't right.

Offline Lisandro

  • Avast team
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Re: Avast 5.0 Using 3.8GB of RAM
« Reply #3 on: June 20, 2010, 01:08:11 AM »
Any other security program that could interfere?
Old antivirus before avast?
The best things in life are free.

AjCazz901

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #4 on: June 20, 2010, 01:13:30 AM »
Avast is the only antivirus that has ever been on this computer. And according to task manager, Avastsvc.exe is completely capable of and happy using 3.8GB

Mr.Agent

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #5 on: June 20, 2010, 01:14:33 AM »
Ok strange.

What your processor type and name ?
How much ram you got ?
What your OS ?
What others securitys you use with avast! ?

AjCazz901

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #6 on: June 20, 2010, 01:16:46 AM »
Intel i7 920
6GB ram
Windows 7 Home Premium
No other security programs have ever been on this computer
« Last Edit: June 20, 2010, 01:18:50 AM by AjCazz901 »

Mr.Agent

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #7 on: June 20, 2010, 01:18:24 AM »
32-64 bits ?

Do you got any others securitys on your pc ?

AjCazz901

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #8 on: June 20, 2010, 01:19:04 AM »
64bit, and no

Mr.Agent

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #9 on: June 20, 2010, 01:20:04 AM »
Strange got one of 12 gb ram and a processor of intel i7 with the same OS and no big usage like this.

Hmmm....

Do you use the OS Firewall or another one ?

Mr.Agent

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #10 on: June 20, 2010, 01:20:57 AM »
And if you turn off behavior shield does your avast! use big ram usage again ?

AjCazz901

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #11 on: June 20, 2010, 01:22:28 AM »
I've used Windows Firewall with it since I got the computer over a year ago and I haven't had any problems until now

The ram is used whether all the services are stopped or not

Mr.Agent

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #12 on: June 20, 2010, 01:24:28 AM »
Ok wow. Did you try to repair the install ?

AjCazz901

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #13 on: June 20, 2010, 01:29:11 AM »
Tried that, then I uninstalled and reinstalled and every time avast starts up the process immediately starts using all of my RAM

Mr.Agent

  • Guest
Re: Avast 5.0 Using 3.8GB of RAM
« Reply #14 on: June 20, 2010, 01:31:50 AM »
with removal tools too ?

If yes then well i cant really say more maybe wait an avast! team member as i did all my best for what could have sense to avast! or something that could interfere. :(

Sorry.