Author Topic: May I ask your help on one problem?  (Read 4627 times)

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Offline jadinolf

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May I ask your help on one problem?
« on: June 24, 2010, 01:13:10 AM »
This is regarding avast! 5.x

Click on Scan Computer

How long until you get to "Scan Now"?

Next, right click on a file in Windows Explorer"

What happens then?

For me, it takes MUCH longer. May I ask how you do in these two steps?

I would love to hear from you

 I have already approached  Alwil tech support.

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YoKenny

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Re: May I ask your help on one problem?
« Reply #1 on: June 24, 2010, 02:03:35 AM »
This is regarding avast! 5.x

Click on Scan Computer

How long until you get to "Scan Now"?
Instantly. :)

Quote
Next, right click on a file in Windows Explorer"

What happens then?
It opens instantly

Quote
For me, it takes MUCH longer. May I ask how you do in these two steps?

I would love to hear from you

 I have already approached  Alwil tech support.
I know all this stuff.  ;D

How much RAM does the system have and what is the CPU type and speed ???
« Last Edit: June 24, 2010, 02:08:58 AM by YoKenny »

Offline DavidR

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Re: May I ask your help on one problem?
« Reply #2 on: June 24, 2010, 02:22:46 AM »
1. instantaneous.

2. I get the context menu instantaneously too, see image, or do you mean when you select Scan 'area' ?

3. If you mean when you select Scan 'area' it is pretty much instant and the scan starts and concludes very quickly.

If yours is anything less then, you are likely to have some conflict going on, what other security software do you have installed or what are your system specs like (one of the many reasons we keep harping on about signatures it saves us asking every time) ?
« Last Edit: June 24, 2010, 02:26:14 AM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline jadinolf

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Re: May I ask your help on one problem?
« Reply #3 on: June 24, 2010, 07:26:20 AM »
Thank you.

I expected these replies but I only experience this on my Vista laptop.

My three XP desktops are very slow.

My CPU is 3.22GB

 2GB RAM

I will continue to experiment.

I have 5 computers so it's not easy to put them all in my signature.
« Last Edit: June 24, 2010, 07:50:56 AM by jadinolf »
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Offline Eddy

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Re: May I ask your help on one problem?
« Reply #4 on: June 24, 2010, 08:56:59 AM »
Check what is running with HijackThis.
Something running (in the background) could be the culprit.

cvsa

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Re: May I ask your help on one problem?
« Reply #5 on: June 24, 2010, 09:18:59 AM »

Offline George Yves

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Re: May I ask your help on one problem?
« Reply #6 on: June 24, 2010, 09:24:44 AM »
jadinolf
I had that problem after I had upgraded on-line my Avast to ver.5.0.545. The only solution is:

0) download the latest versions of Avast and Avast 5 removal tool
1) uninstall your Avast
2) reboot your PC
3) remove possible remnants with Avast 5 removal tool
4) reboot your PC again
5) install Avast from the installer you have downloaded at step 0
6) reboot your PC once more

Only after these seven steps my version of Avast became the fastest antivirus I have ever seen.
May the FOSS be with you!

Offline Asyn

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Re: May I ask your help on one problem?
« Reply #7 on: June 24, 2010, 09:46:49 AM »
You could try the new PR build...
http://forum.avast.com/index.php?topic=61045.0
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jadinolf

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Re: May I ask your help on one problem?
« Reply #8 on: June 24, 2010, 03:11:33 PM »
Problem solved this morning. 5.0.584 did it!

I am very happy.

By the way this WAS an avast! problem and 3 of my friends have the same problem. When they wake up I'll let them know. :)

I'm sorry--thanks to all of you for your posts.
« Last Edit: June 24, 2010, 03:15:51 PM by jadinolf »
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Offline Asyn

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Re: May I ask your help on one problem?
« Reply #9 on: June 25, 2010, 10:09:39 AM »
You're welcome..!
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jadinolf

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Re: May I ask your help on one problem?
« Reply #10 on: June 25, 2010, 04:49:31 PM »
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