Unable to Update to Latest Version

[Asyn]

I love quoting myself.

Sorry, my mistake..!!
Did you try the un/reinstall by Tech..??
Please try this. (with the uninstall utility..!)
asyn

[glennaa11]

I am basically having the same problem. I am using Vista 32-bit. Received a  pop-up this morning asking me to update to the new version of the software. I did so and did the required reboot. On reboot after logging in to windows I get a black screen. In safe mode I was able to restore back to a previous restore point. And now I can boot and everything looks fine. EXCEPT avast! now refuses to run. I get the red x on the tray icon. When I click on the icon I can see that the software is not running. The message says there is a conflict issue or the software is not running. When I try to start it there is no response.

I am using avast! pro and it has been running perfectly fine for months.

[Asyn]

I am basically having the same problem. I am using Vista 32-bit. Received a  pop-up this morning asking me to update to the new version of the software. I did so and did the required reboot. On reboot after logging in to windows I get a black screen. In safe mode I was able to restore back to a previous restore point. And now I can boot and everything looks fine. EXCEPT avast! now refuses to run. I get the red x on the tray icon. When I click on the icon I can see that the software is not running. The message says there is a conflict issue or the software is not running. When I try to start it there is no response.

I am using avast! pro and it has been running perfectly fine for months.

Which other security related programs are installed..??
asyn

[glennaa11]

none.

I used to use MS OneCare but uninstalled it after they stop supporting it. that's when I switched to avast

[Asyn]

I am using avast! pro and it has been running perfectly fine for months.

The 5.x version..?
asyn

[glennaa11]

yes. Internet Security 5

[Asyn]

I used to use MS OneCare but uninstalled it after they stop supporting it. that's when I switched to avast

I don't know much about MS OneCare, but if there is an uninstall utility available for it, better run it.
Use this in safe mode: http://www.avast.com/uninstall-utility
Reinstall avast after that.
Report back.
asyn

[glennaa11]

I already uninstalled OneCare loooong ago.

[Asyn]

I already uninstalled OneCare loooong ago.

And did you get rid of all remains, too..??
You could also run Ccleaner to check it..!
asyn

[martnic]

I love quoting myself.

Sorry, my mistake..!!
Did you try the un/reinstall by Tech..??
Please try this. (with the uninstall utility..!)
asyn

I uninstalled with utility/rebooted, still no graphics card. Deleted /uninsalled graphics card.
Installed latest version of Avast and re-installed Graphics card and drivers.

Avast works but i still get screen signal loss after the Windows 7 boot screen but before the password screen is displayed.

Me thinks this could be a serious problem.

[glennaa11]

certainly doesn't give me much confidence in trying to uninstall/re-install. Maybe I should just switch to the free MS software instead.

[Asyn]

I uninstalled with utility/rebooted, still no graphics card. Deleted /uninsalled graphics card.
Installed latest version of Avast and re-installed Graphics card and drivers.

Avast works but i still get screen signal loss after the Windows 7 boot screen but before the password screen is displayed.

Me thinks this could be a serious problem.

Could be.
Please run free Mbam, if possible..! (In safe mode, if needed)
http://www.malwarebytes.org/mbam.php
asyn

[Asyn]

certainly doesn't give me much confidence in trying to uninstall/re-install. Maybe I should just switch to the free MS software instead.

That's up to you...
asyn

[martnic]

Ran Mbam quick scan, nothing found.

Will do a full scan and report back.

Oh, System Restore has'nt done anything either.

[buttoni]

Not sure how you uninstalled OneCare, but if only via Windows Add/Remove Programs, you might want to run the OneCare removal utility I saw on the MSE forums.  This would perhaps preclude any remnants may be causing your unsuccessful update problems.   It's #10 on the list here: 

http://social.answers.microsoft.com/Forums/en/msestart/thread/407bf6da-c05d-4546-8788-0aa4c25a1f91