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Author Topic: WIN 2K Shutdown hangs with Avast 5  (Read 5510 times)

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RobbLL

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WIN 2K Shutdown hangs with Avast 5
« on: June 30, 2010, 06:00:18 PM »
This problem began after installing Avast 5.  The computer refuses to shutdown automatically when going through the usual end of day, START | SHUTDOWN [or RESTART] routine.  Is there a way to fix this problem?

THX in Advance.
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Offline Lisandro

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #1 on: July 01, 2010, 03:37:58 AM »
Hmmm... Don't remember of this problem. I saw some Windows 2k machines running avast 5 without problem last week.
Are you using the latest 5.0.590 version?
Any other security program that could interfere?
Which was your old antivirus before avast?
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RobbLL

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #2 on: July 01, 2010, 05:00:30 PM »
Thanks for the reply!  Actually that Win2K machine has always had Avast installed [for several years] and yes, I am using the latest version.  The problem began with Avast 5. Up to that point, have had no problems whatsoever on shutdown. Avast 5 was the only change to the machine, and precisely when the problem began. Very frustrating.
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Offline Asyn

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #3 on: July 02, 2010, 01:16:27 AM »
The latest version is 5.0.594 now. Please update to it.
Problem solved..?
asyn
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Offline DavidR

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #4 on: July 02, 2010, 01:31:31 AM »
Check this out:
- Win2k and avast 5.0 see:
Quote from: igor on March 17, 2010, 07:30:39 PM
Please make sure you have the Update Rollup 1 installed (it's required for avast! 5):
http://www.microsoft.com/downloads/details.aspx?FamilyId=B54730CF-8850-4531-B52B-BF28B324C662&displaylang=en
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RobbLL

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #5 on: July 02, 2010, 03:27:29 PM »
Yes, I am using the latest version is 5.0.594 of Avast, and yes, I did the rollup a few years ago.
Thanks for your suggestions, but still have the problem on shutdown...sigh....
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Offline Asyn

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #6 on: July 02, 2010, 11:51:47 PM »
Quote from: RobbLL on July 02, 2010, 03:27:29 PM
Yes, I am using the latest version is 5.0.594 of Avast, and yes, I did the rollup a few years ago.
Thanks for your suggestions, but still have the problem on shutdown...sigh....

Does waiting solve it..?? (at least 15 minutes...!)
asyn
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RobbLL

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #7 on: July 06, 2010, 03:55:59 PM »
No, sorry...waiting does nothing...in fact, I have waited the entire night for something to happen, and it never does. The only way to have the computer shutdown normally is to completely uninstall Avast 5 which I would not like to do for obvious reasons...anyone else have a suggestion?

Thanks!
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Offline Asyn

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #8 on: July 06, 2010, 04:55:43 PM »
Quote from: RobbLL on July 06, 2010, 03:55:59 PM
No, sorry...waiting does nothing...in fact, I have waited the entire night for something to happen, and it never does. The only way to have the computer shutdown normally is to completely uninstall Avast 5 which I would not like to do for obvious reasons...anyone else have a suggestion?

Thanks!

Ok, which other security related programs are installed..??
Also, it could be that your BIOS needs to be updated...
asyn
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RobbLL

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #9 on: July 06, 2010, 05:13:29 PM »
Thanks again for you suggestion, but there are no other security related programs are installed.  The BIOS is the latest available.  Anything else?
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Offline Asyn

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #10 on: July 06, 2010, 07:30:59 PM »
Quote from: RobbLL on July 06, 2010, 05:13:29 PM
Thanks again for you suggestion, but there are no other security related programs are installed.  The BIOS is the latest available.  Anything else?

Sorry, out of ideas, as we didn't run into this problem before, afaik.
Please go here to contact avast: http://www.avast.com/contacts
Good luck...!
asyn
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RobbLL

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #11 on: July 06, 2010, 07:35:30 PM »
Thanks to all for trying to help!
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Offline Asyn

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #12 on: July 06, 2010, 07:37:43 PM »
Quote from: RobbLL on July 06, 2010, 07:35:30 PM
Thanks to all for trying to help!

You're welcome..!!
Hope you can solve the problem...!
asyn
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

SafeSurf

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #13 on: July 07, 2010, 06:25:11 AM »
RobbLL,

There is one more thing you could try http://www.neuber.com/taskmanager/process/uphclean.exe.html to see if this resolves your problem.  Some of had positive results with it, but I personally have not used it.  In your case, it might be worth a try.
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YoKenny

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Re: WIN 2K Shutdown hangs with Avast 5
« Reply #14 on: July 07, 2010, 11:35:51 AM »
@ SafeSurf

I use User Profile Hive Cleanup Service on all XP systems I have. 
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