Author Topic: avast Internet Security v5-545 blocks SMTP  (Read 2594 times)

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lipeava

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avast Internet Security v5-545 blocks SMTP
« on: July 01, 2010, 11:50:06 AM »
HI All, the story in short.
I have used Avast AV 4.8 for the last 2 years with Zone Alarm , all ok.
As my license is going to be renewed I installed the AIS v5.545 and purchased the new license.
Have unistalled ZoneAlarm.

All seemed to work well till when I tried to send some emails ..... uhhhhhhhh  SMTP is blocked !

After many checks I begun to disable all the possible switches in AIS v5.
Baytheway there is no a "general" ON-OFF switch in AIS v5 to make test ?!
NOTHING happens, the SMTP still is blocked.

Of course I have switched the SSL in my Thunderbird too, but nothing.

The only way to "roll-back" is to reinstall my previous image by True_Image.
I have spent a whole day to make the tests, but no luck.

At the moment I am using a free concurrent AV which gives no problems to my SMTP.

Last... I have tried the AIS v5 on 2 pcs both with XP_pro and AAVv 4.8+ZAP, with the same
negative results.

Do you have any more idea\suggestion ?
Ciao.
LipeAva

Offline Pondus

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Re: avast Internet Security v5-545 blocks SMTP
« Reply #1 on: July 01, 2010, 12:14:37 PM »
Quote
As my license is going to be renewed I installed the AIS v5.545 and purchased the new license.
Latest avast is 5.0.594

 avast! 5.x: The Mail Shield may not scan some e-mails
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458

lipeava

  • Guest
Re: avast Internet Security v5-545 blocks SMTP
« Reply #2 on: July 01, 2010, 12:48:57 PM »
HI Pondus, am trying to look at the link but even if logged-in the server gives :
ERROR: You are not allowed to view this article or the article does not exist.

Anyway the incoming emails were all OK only the SMTP did not work, even if I disabled all the
Antivirus and Firewall switches.

One more problem: I had also problems on logging into my yahoo account in that I was requested to
rewrite the password on every click in my email-page... very strange.

Ciao
LipeAva


Quote
As my license is going to be renewed I installed the AIS v5.545 and purchased the new license.
Latest avast is 5.0.594

 avast! 5.x: The Mail Shield may not scan some e-mails
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458

Offline Pondus

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Re: avast Internet Security v5-545 blocks SMTP
« Reply #3 on: July 01, 2010, 12:57:24 PM »
The link works fine here, logged in or not

Have you tried checking your pc for malware with

Malwarebytes Anti-Malware 1.46 http://filehippo.com/download_malwarebytes_anti_malware/

lipeava

  • Guest
Re: avast Internet Security v5-545 blocks SMTP
« Reply #4 on: July 01, 2010, 01:22:18 PM »
eh hehehe ... never say never  .....
but the free AV(cannot make publicity of it here) using now says  : all OK and also Zone Alarm  :-[
Ciao LipeAva


The link works fine here, logged in or not

Have you tried checking your pc for malware with

Malwarebytes Anti-Malware 1.46 http://filehippo.com/download_malwarebytes_anti_malware/