latest update disables avast

[Austin_F]

Hi, I've been using Avast! for about 4 days now.  Working fine, usually says '5 providers running' in the balloon window down by the clock.

Today I booted my pc, and a pop-up box says new virus update downloaded. The next time I happened to look, my avast icon had a red circle with a slash through it.  Various clicks turned up these results:





When I click "Stop protection and exit', it won't exit. It hasn't crashed, it just won't exit.

[Hawk]

That is strange   No problems here after 0430-3 update.
Did you try to reboot? If that doesn't work reinstall avast.
Hope this helps

[zeroblackstar]

yer, mine does this too, ive been using avast! for about the same amount of time, it stops the providers but doesnt exit

if u really wanna exit it badly jus use task manager an end the process.

[Hawk]

yer, mine does this too, ive been using avast! for about the same amount of time, it stops the providers but doesnt exit

That's not a bug, it's a feature  

[DavidR]

The reason it doesn't Exit is because of the email protection, if you totally stop avast and you try to use your email it won't work.

The mail protection wizard changes certain settings in your email account details so your email can be scanned by avast before being viewed in your email program.

The wording in the right click menu could do with an update, this has been mentioned in several posts.

[igor]

Austin: are you sure it was caused by the avast! update? I.e. didn't you install or uninstall some other programs shortly before the reboot, or did some other changes to your system?

Is it possible to start the avast! Log Viewer? If yes, are there any relevant items there?

Is it possible to start the avast! Antivirus Control Panel applet (from Add/Remove programs) and select "Repair"?

[Austin_F]

I had to uninstall and reinstall, now it's working.

No, I couldn't get any windows to open at all. They would each throw up a different error message.

I would have closed it via processes but I don't know which one, there wasnt any called avast.

[DavidR]

The services that are avast originated start with ash, Disp.exe, etc. (on mine anyway) and there are 4 on my task manager list.