Author Topic: Can't do a BOOT TIME scan  (Read 6735 times)

0 Members and 1 Guest are viewing this topic.

tjmurf

  • Guest
Can't do a BOOT TIME scan
« on: December 14, 2009, 06:39:23 PM »
Avast 4.8 running with windows 7 home.
I just installed avast and I can not schedule a boot time scan.  The option is not available in the menu, it's grayed out.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89061
  • No support PMs thanks
Re: Can't do a BOOT TIME scan
« Reply #1 on: December 14, 2009, 07:46:29 PM »
This is likely to be an indication it isn't available as it isn't available (currently) on 64bit OSes.

So what is your OS, Win7 64bit (though I'm not sure the Home version has a 64bit version) ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

YoKenny

  • Guest
Re: Can't do a BOOT TIME scan
« Reply #2 on: December 14, 2009, 10:42:43 PM »
This is likely to be an indication it isn't available as it isn't available (currently) on 64bit OSes.

So what is your OS, Win7 64bit (though I'm not sure the Home version has a 64bit version) ?
It sure does as I'm running it.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89061
  • No support PMs thanks
Re: Can't do a BOOT TIME scan
« Reply #3 on: December 14, 2009, 10:47:59 PM »
Thanks Kenny, looks highly likely that is his problem then.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

KaPiche

  • Guest
Re: Can't do a BOOT TIME scan
« Reply #4 on: December 15, 2009, 03:11:11 AM »
Hello i'm having the same problem.
When I installed windows 7 64 bit the boot time scan wasn't available anymore.

Avast home is working, but i aint got the boot time scan.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89061
  • No support PMs thanks
Re: Can't do a BOOT TIME scan
« Reply #5 on: December 15, 2009, 03:41:48 AM »
For the reason I stated in my first reply the boot-time scan isn't available in 64bit Operating Systems.

It is being worked on for the new avast version, not 5.0 but likely to be in avast version 5.1.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

UltimaStealth

  • Guest
Re: Can't do a BOOT TIME scan
« Reply #6 on: July 04, 2010, 06:00:11 AM »
Hi, So I am also running avast! 4.8 pro. I have a workstation key that dosen't expire for liek 2 years. I'm also having the problem with windows 7 64bit. So when avast updates to say 5.1 will I need a new license key? or will it just update with they key i have from 4.8 to 5.1? TY aany help is appreciated.

SafeSurf

  • Guest
Re: Can't do a BOOT TIME scan
« Reply #7 on: July 04, 2010, 07:16:31 AM »
First, you should upgrade or do a clean install to the latest version of 5.0.594 since the support for 4.8 will end at the end of this year.  You can either do an upgrade, or since you are already having a problem with doing a boot scan, try a clean install.

Do do an uninstall of Avast and CLEAN install:

1. Save a copy of newest version of Avast (5.0.594) for the version you need and save it to your HDD:
Pro  –  http://files.avast.com/iavs5x/setup_av_pro.exe
2. Download the Avast Uninstall Utility, aswClear5.exe http://www.avast.com/uninstall-utility and save it to your HDD (uninstall version 4.0 from the drop down menu).
3. Disconnect from the Internet at this time.
4. Uninstall Avast through "Add/Remove Programs". 
5. Boot into Safe Mode and run the Avast Uninstall Tool.
6. Reboot twice.
7. Clean your computer up (clean up cache, etc.).
8. Install the newest version of Avast and reboot twice.
9. Get Internet access and update Avast definitions.
10. Register your copy or add the license key for Pro.
11. Reset your settings, if needed.

On-line registration is very simple and it's the preferred method for all users of Avast Antivirus 5.0 installed on a computer with standard Internet connectivity. To perform on-line registration, follow these steps:http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=459

Please post your results.  Thank you.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can't do a BOOT TIME scan
« Reply #8 on: July 04, 2010, 11:04:40 AM »
1. So when avast updates to say 5.1 will I need a new license key?
2. or will it just update with they key i have from 4.8 to 5.1?

1. No
2. Yes
asyn
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0