Author Topic: I think Avast should get something else for ordering  (Read 2053 times)

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beck

  • Guest
I think Avast should get something else for ordering
« on: July 22, 2010, 06:09:12 AM »
So, I can't enter my order because the web site says my zip code (USA) doesn't match my city. Well, that was corrected in the zip code database years ago.

I go to the customer service to report this. I answer the questions with drop down choices that basically say I want help with ordering and it is submitted.  WHAT????  No chance to tell them WHAT I want to report.  So that is a true waste of time.

Obviously, you should get a new company to process orders. Really.

SafeSurf

  • Guest
Re: I think Avast should get something else for ordering
« Reply #1 on: July 22, 2010, 06:27:04 AM »
Did you confirm the zip code with the USPS web site?  I'm not doubting you because I can relate to your woes.

You may want to contact Avast here: http://www.avast.com/contacts.  On this page there is a Sales Inquiry link.  I'm not sure if you tried this already or not.

Also, when you get the chance, please to to the top of the page to the PROFILE tab and enter your signature so that we can assist you better?  Thank you.