Author Topic: some of the shield not working........  (Read 4716 times)

0 Members and 1 Guest are viewing this topic.

Offline gautam7

  • Full Member
  • ***
  • Posts: 193
some of the shield not working........
« on: July 13, 2010, 05:25:22 PM »
Hi everyone

i come accross a topic in the forum where many people reported that the behaviour shield not working properly. so i went to investigate and found out that not only the behavior shield, my Mail shield and  IM shield also reads scaned item 0.

can somebody explain this.......
Lenovo B40 laptop/ core i3 4010U CPU (1.7 GHz)/ 4.0 GB RAM/500 GB HDD,OS: windows 10 64 bit, Browser: Google Crome/ FF (adblock plus, lastpass,) Security: Avast pro 10, MBAM (free).

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: some of the shield not working........
« Reply #1 on: July 13, 2010, 05:39:58 PM »
Have (or did) you another Anti-Virus installed in this system, if so what was it and how did you get rid of it ?

Given the other topic you created (possibly related to this, should probably be in the same topic) it could be that the above is the issue.

Shields only scan if they are monitoring activity, email or IM application and then only oif they are supported IM applications and you don't give any information.

What is your email program and/or are you using web based email ?
Are you using an IM and if so what is it ?

The Behaviour Shield has nothing to monitor in 64bit OSes currently it is there, but there are no specific rules for 64bit.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

YoKenny

  • Guest
Re: some of the shield not working........
« Reply #2 on: July 13, 2010, 05:44:29 PM »
Behavior Shield does not work on Windows 7 64bit yet.

What Mail client do you use?

I use Windows Live Mail.

I don't use an IM often but Windows Live Messenger worked fine when I tested it.

Offline gautam7

  • Full Member
  • ***
  • Posts: 193
Re: some of the shield not working........
« Reply #3 on: July 13, 2010, 06:04:21 PM »
well this might be it. i use gmail as an email service n i use google talk for chating..........again what is IM stands for anyway.....
Lenovo B40 laptop/ core i3 4010U CPU (1.7 GHz)/ 4.0 GB RAM/500 GB HDD,OS: windows 10 64 bit, Browser: Google Crome/ FF (adblock plus, lastpass,) Security: Avast pro 10, MBAM (free).

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: some of the shield not working........
« Reply #4 on: July 13, 2010, 06:28:58 PM »
If you don't know what IM is then I somehow doubt that you are using an IN (Instant Messaging) application, so I wouldn't expect and activity in the shield.

The question then is do you view your email via your browser (web based/webmail) and not through an email program ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline gautam7

  • Full Member
  • ***
  • Posts: 193
Re: some of the shield not working........
« Reply #5 on: July 13, 2010, 06:35:47 PM »
Thats right i view email through a browser (mainly FF)? is not gmail an email program????
Lenovo B40 laptop/ core i3 4010U CPU (1.7 GHz)/ 4.0 GB RAM/500 GB HDD,OS: windows 10 64 bit, Browser: Google Crome/ FF (adblock plus, lastpass,) Security: Avast pro 10, MBAM (free).

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: some of the shield not working........
« Reply #6 on: July 13, 2010, 07:46:14 PM »
No gmail is an email service, it provided the email address and storage for your email. You either use a browser to view it on the web or an email program to download the email and view it in the email program.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline gautam7

  • Full Member
  • ***
  • Posts: 193
Re: some of the shield not working........
« Reply #7 on: July 14, 2010, 04:29:53 AM »
ok thats why these shield shows everything 0 because there has been no activity.......

many thanks for the info everyone.....
Lenovo B40 laptop/ core i3 4010U CPU (1.7 GHz)/ 4.0 GB RAM/500 GB HDD,OS: windows 10 64 bit, Browser: Google Crome/ FF (adblock plus, lastpass,) Security: Avast pro 10, MBAM (free).

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: some of the shield not working........
« Reply #8 on: July 14, 2010, 04:59:45 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security