A somewhat unusual request for a newbie, but also one that you can't use as the send/reply feature in the PM function until you have 20 posts. This is one of a number of anti-spam measures in the forums.
If someone had the problem and also didn't have 20 posts, they couldn't send and if they had you couldn't reply. That would force them down the send PM with their email in it and that is something I wouldn't recommend anyone do. No offence, but no one knows you from Adam.