Author Topic: problem in Boot Scan  (Read 16321 times)

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Offline igor

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Re:problem in Boot Scan
« Reply #15 on: August 01, 2004, 07:56:13 PM »
I believe the problem is not with the key - but in the fact that there is a long path there; it should be short. However, I checked the code and wherever the scheduling is called from, the GetShortPathName() call is prepended... I really don't understand.
What happens when you unschedule and schedule the scan again? The long key is created again?

Technical: what exactly does it mean "you can't schedule"?

Offline Lisandro

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Re:problem in Boot Scan
« Reply #16 on: August 01, 2004, 08:07:46 PM »
Technical: what exactly does it mean "you can't schedule"?

I'm sure I schedule a boot scan but nothing happens...  :'(
I'll try again and post the results.
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Offline igor

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Re:problem in Boot Scan
« Reply #17 on: August 02, 2004, 03:03:57 PM »
OK, one more thing: please, open regedit and navigate to
HKEY_LOCAL_ MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
What is the value of NtfsDisable8dot3NameCreation in the right part of the window?

PhilC

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Re:problem in Boot Scan
« Reply #18 on: August 02, 2004, 04:05:24 PM »
Mine is set at Hex 1.

Offline igor

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Re:problem in Boot Scan
« Reply #19 on: August 02, 2004, 04:09:28 PM »
Hm, that's the problem then.
The "short file names" are disabled on your system; however, the boot-time scanner needs them, because it simply doesn't start with a long one.

We may try to do something about it (such as installing the scanner into the system folder, instead of the avast! installation folder) - but right now, I'm afraid it won't work for you (unless you enable the short file names again).

PhilC

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Re:problem in Boot Scan
« Reply #20 on: August 02, 2004, 06:08:18 PM »
No problem... I will enable them. I'm glad that we located the problem.

PhilC

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Re:problem in Boot Scan
« Reply #21 on: August 02, 2004, 07:30:31 PM »
One last question,,,

Is all I need to do is change the 1 to a 0 or do I need to do a reinstall of Avast Home?

Offline Vlk

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Re:problem in Boot Scan
« Reply #22 on: August 02, 2004, 07:32:04 PM »
I guess you need to reinstall.
There are some other ways to do it but the easiest would be to reinstall.
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Offline Lisandro

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Re:problem in Boot Scan
« Reply #23 on: August 03, 2004, 12:28:09 AM »
Technical: what exactly does it mean "you can't schedule"?

Everything is right now... sorry for giving you work...  :-\
Maybe I did the stupidity of clicking twice on the scheduling button :-\
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PhilC

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Re:problem in Boot Scan
« Reply #24 on: August 03, 2004, 01:51:53 AM »
Thanks for all of your help.

I uninstalled, rebooted, reinstalled, rebooted (without scheduling a boot scan), started Avast and sceduled a boot, rebooted and no boot scan still.

Although the 9.3 filenames are enabled now the path in the registry is still the same as before. Have no idea but thanks again for the suggestions.